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Business Profile

Real Estates

Quick Fix Real Estate, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving unsolicited offers for purchase of my property via mail from this company. The mailers they are using (which include the property address) include color photos of my home and property without my permission. This is harassment and an invasion of my privacy.

    Business Response

    Date: 05/20/2024

    Dear ***************************,

    Thank you for reaching out to us with your concerns, and we appreciate you bringing this matter to our attention. We understand your concerns regarding the marketing material you received and would like to clarify our intentions and the steps we take to respect privacy.

    Firstly, we apologize for any discomfort or confusion our postcard may have caused. It is never our intention to intrude on privacy or create unease. The image of your home, along with similar images used in our marketing materials, is typically obtained through publicly accessible sources that comply with legal standards, including real estate databases and other publicly accessible records.

    We also wish to clarify that our request for personal details to remove you from our mailing list is a standard practice aimed solely at ensuring we accurately identify and remove your information from our future mailings. This is in compliance with privacy regulations and is meant to protect your personal information from any unauthorized changes.

    We respect your decision not to engage in any potential sale discussions, and we are committed to honoring your request to cease further communications. If the information provided on the image attached in your complaint is correct, we assure you that this information is removed from our database.

    If there are any other details you would like to share, kindly provide to our customer service team by contacting us at ************, we will ensure that your information is removed promptly from our mailing lists. 
    Please understand that our intent is purely to offer potential real estate solutions and not to inconvenience you in any way. We value privacy and endeavor to conduct our outreach with the utmost respect for individuals personal information and preferences.

    Thank you for your understanding, and we apologize for any inconvenience we may have caused.

    Sincerely,
    *********************
    CEO, Quick Fix Real Estate

Quick Fix Real Estate, LLC is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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