Business ProfileforTop Tier Solar Solutions, LLC

On or around February 27, 2023, I entered an agreement with Top Tier Solar Solutions to provide solar panels for my personal home. During the process I provided them history of my power usage for them to determine the size of my solar system needed. They estimated I would consume ***** kWh in a year and therefore built a system estimated to produce ***** kWh. My system went active around September 2023. After several months of no changes in my electric, I began to bring this to their attention to review as well as investigate myself. I determiend they did not use my electric history, as my previous year consumption was closer to ****** kWh, and therefore did not provide and accuratly sized system and incorrect estimates. I have been in contact with them since about Jan 2024, and have not gotten any solutions or answer on how to correct the issue. When I call every month, they simply state they are "still reviewing". In the meantime, I am continuing to have a "normal" electric bill on top of the payments for the solar panels that were financed. In addition to poor communication, improper practices, and more, they caused damage to my home (craked the ceiling) that they have refused to assess or repair. I've also been made aware by previous employees of their unethical sales tactics, that I've fallen to. Such as scamming me into their alarm monitoring under the guide that it would lower my homeowners insurace and that I could cancel if it did not. So in additiona to paying for the solar panels, I am now in a ********************************************************* wanted.