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Find a Location

Ansco & Associates has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ansco & Associates

      1131 Amble Dr Charlotte, NC 28206-1303

    • Ansco & Associates

      47 Rutherford Rd Candler, NC 28715-9204

    • Ansco & Associates

      2574 N Aspen St Lincolnton, NC 28092-8007

    Business ProfileforAnsco & Associates

    Telecommunications
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ansco & Associates has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ansco & Associates

        1131 Amble Dr Charlotte, NC 28206-1303

      • Ansco & Associates

        47 Rutherford Rd Candler, NC 28715-9204

      • Ansco & Associates

        2574 N Aspen St Lincolnton, NC 28092-8007

      Location of This Business
      1131 Amble Dr, Charlotte, NC 28206-1303
      BBB File Opened:
      9/21/1998
      Number of Employees:
      120
      Alternate Business Name
      • Ansco
      • Ansco & Associates, LLC
      • Ansco & Associates of Florida, LLC
      Business Management
      • Mr. Keith Ruppe, District Manager
      • Mr. H. Andrew DeFerrari, Manager
      • Mr. Steven Nielsen, Manager
      • Ms. Rachael Crowder, Financial Officer
      Contact Information

      Principal

      • Mr. H. Andrew DeFerrari, Manager
      • Mr. Steven Nielsen, Manager

      Customer Contact

      • Ms. Rachael Crowder, Financial Officer
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Ansco was contracted by ATT to install lines. They came out in 12/2022 to install and hit my water meter causing water gushing and yard erosion. Spoke Ansco and they advised they were turning the issue over to Liberty Mutual and that I would receive an email from them. I have to date not received anything. I need my yard repaired as this was an issue caused by Ansco. I have been trying to get this problem fixed and have been unable to get anyone to tell me what I need to do and who to reach out to with Liberty Mutual. No insurance policy number provided to be able to file my own claim. I will reach out to insurance commission next if this is not resolved.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nichita M

      1 star

      03/31/2023

      The company worked on my front yard installing fiber optic cable, destroyed the front yard, and broke tree branches with heavy digging equipment. After they left and we had rain, the area were they had dug created small sinkholes and after multiple requests to resolve the issue, they just ignored us. They keep coming back and either digging or working on the cables they installed. Yesterday morning they uncovered the hole with cables and left, my kids were playing in the front yard in the evening and one of them partially fell in the hole and hurt themselves. The incompetent company, incompetent management, and employees that are not willing to listen or at least care what they do to someone's property. The company does not follow safety protocols.

      Ansco & Associates Response

      04/05/2023

      Hello *******************************, Thank you for bringing this to our attention. We apologize for what you have experienced. Our crew has returned to the site and our District Manager of Operations was able to speak with you yesterday to resolve your concerns. Again we apologize for the issues you have encountered. Sincerely, ANSCO

      Ansco & Associates Response

      04/05/2023

      Hello *******************************, Thank you for bringing this to our attention. We apologize for what you have experienced. Our crews have returned to the site and our District Manager of Operations was able to speak with you yesterday to resolve your concerns. Again we apologize for the issues you have encountered. Sincerely, ANSCO

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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