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Find a Location

Carolina Duct and Crawl has 1 locations, listed below.

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    Business ProfileforCarolina Duct and Crawl

    Air Duct Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/29/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    162 Shue Rd, China Grove, NC 28023-7423
    BBB File Opened:
    6/1/2017
    Years in Business:
    9
    Business Started:
    3/10/2015
    Business Started Locally:
    3/10/2015
    Accredited Since:
    6/29/2017
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Paul Owen Presutti, Owner
    Contact Information

    Principal

    • Mr. Paul Owen Presutti, Owner

    Customer Contact

    • Mr. Paul Owen Presutti, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Cleaning your air ducts

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lewis G

    1 star

    04/25/2024

    We received a coupon in the mail for duct cleaning, ***** so we made a appointment. Two men arrived; one stated his Father owned the company. They set up to clean the ducts and went to the crawl space and returned and stated that we had major mold problems in the duct work in the entire house. And showed us pictures on a cell phone of our mold (that did not exist) That they needed to get rid of the mold before they cleaned the ducts.Gave us a written estimate for ******** to remove the mold and install a ultra violet light in the ductwork. Then they took a check for $50.00 for coming out and left.When the two men from Carolina ***************************** left I called another duct cleaning company who came out the next day, today. They found that we had NO MOLD in our ductwork and did not need "Mold Removal".Buyer Beware. Don't throw your money at these people.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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