Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

American & Asian Auto Service

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristopher S

    Date: 04/05/2023

    1 star
    If I could give 0 stars then I would. This review has nothing to do with the service that was done to the car. This review is a bout a certain individual at the shop who decided to refer to a paying customer as "this Mexican". It was all caught on camera. The owner offered no solution or anything despite this situation. That's some type of professionalism. I will spread word around to avoid this shop and take their business elsewhere. No one should be racially profiled as a paying customer in a place of business. No one should be racially profiled PERIOD. This event happened to a very good friend of mine. This is ABSOLUTELY DISGUSTING and why we still have issues in this country. I could say more and use a different language but I will keep it clean and professional. I call for disciplinary action to be placed on the individual who said "this Mexican" in the video recording. Like some type of proper training.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.