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Business Profile

Kennel Supplies

Honey Mountain Kennels

This business is NOT BBB Accredited.

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Complaint Details

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  • Initial Complaint

    09/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Please see the information shared with Honey Mountain Kennels:Their website states your puppy will be up to date on all shots and will come with vet records of shots and deworming. Blue Collar Boy/ **** was not up to date on all shots and when taken to my local vet he had worms; of which, he had to have a ********* at the vet. I did not receive his vet records until June 25th which was 24 hours after I picked him up. They were sent via text. In those records, it was outlined that he had Puppy Strangles in April where it was noted in the records -- LNs (lymph nodes) were swollen 3X normal size. In my research about puppy strangles it is a very serious and rare condition that can be indicative of other autoimmune issues. I believe a responsible breeder would have provided this medical history verbally to me before purchase. It should be noted that I did not receive an official Puppy Contract Health Guarantee for Blue Collar Boy/****. was concerned that when ********************** shared on social media that Blue Collar Boy/**** was available for sale he stated that he was dropped off tonight and the she, the family said they were too busy he guess. I felt that was uncalled for as BlueCollar Boy/**** was in the best care and that can be attested to. He also favorably commented on how he was crate trained of which I did. do not like disparaging people or businesses on social media as I believe it uncalled for and impactful, but I felt Honey Mountain Kennels did that to me. I made pre-arrangements to bring Blue Collar Boy/**** to Honey Mountain Kennels. In this environment, where some folks are very sensitive to animal handling, those comments could have put me in some risk. will share that I found it ironic that after posting the Blue-Collar Boy/**** for resale, the next post was related to how Honey Mountain Kennels cleans their kennel and puppy area. I believe that there was a connection to that post and the concern I expressed about Puppy Strangles.

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BBB Rating & Accreditation

D+

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Contact Information

406 Damon St

Clayton, NC 27520

Visit Website
(919) 360-9984

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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