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Find a Location

Sedona Waterproofing Solutions, LLC has 1 locations, listed below.

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    Business ProfileforSedona Waterproofing Solutions, LLC

    Waterproofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2016

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    188 Crowell Dr NW, Concord, NC 28025-0010
    BBB File Opened:
    4/21/2016
    Years in Business:
    8
    Business Started:
    12/15/2015
    Business Started Locally:
    12/15/2015
    Business Incorporated:
    12/15/2015
    Accredited Since:
    5/18/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    25
    Business Management
    • Mr. Josh Landrio, Managing Member
    Contact Information

    Principal

    • Mr. Josh Landrio, Managing Member

    Customer Contact

    • Mr. Josh Landrio, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Sedona to install ******* feet of French drains and catch basins on my property to mitigate water and to direct the downspout water away from my home. They took a shortcut and did not line the trenches with geofabric to prevent them from being clogged with soil or install perforated tubes encased with fabric to prevent clogs. I asked them to correct it after I was informed by a drainage expert with the ***************** and the owner, ***********************, told me if I wanted it done right I would have to pay him more money or dig up the stone filled trenches myself to make the job easier for his workers, (I am a disabled 54 year old single woman). When I told him that I could not dig up the stones, he told me that he would give me a 10 year warranty on the drains that they would not clog w soil which I have him stating on my security cameras, and his office emailed me the doc. All of the French drains did clog within 2 months of the job being completed. At that time we reached out to ***************** and he told us it was our fault they clogged because we should have had established grass and shrubbery to prevent the drains from clogging with dirt from below. He refused to honor his warranty. I have had multiple contractors out to my home, *********************** of the ***************** Stormwater *************** Engineering who conducted a survey on Sedonas work and all have said the same: what we have are not French drains and that Sedona Waterproofing sold us $13,373.00 of worthless garbage. Additionally, while doing the work they damaged my brick walkway and installed two channel drains in the front of my home incorrectly which have to be repaired. When we showed it to ***************** he told us to get a ***** to fix the brick but has not offered to pay for it I have received estimates for as much as $35,000 to correct and repair the French drains and have at least $5000 worth of damage to my brick path and concrete walkway. I am asking for a full refund plus damages.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bruce V

    5 stars

    05/24/2023

    ******************** did a very thorough job and explained it well. Even though it was taking longer than thought to complete the job, a french drain, and I told them they didn't need to feel compelled to complete the job in one day and could come back the next day to finish up. But they instead persevered and finished the job that one day. That work ethic is sorely missed by many in contemporary society and is a refreshing break from the reality.bv

    Sedona Waterproofing Solutions, LLC Response

    05/25/2023

    Thank you ***** it was a pleasure doing business with you. It is wonderful to hear praise in this day and age when so few people value hard work and effort. If we can ever do anything for you again please let ** know.

    Local BBB

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