ComplaintsforAspen Cabinetry, Inc.
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Complaint Details
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Initial Complaint
08/09/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I am a small carpentry business in maryland and I called cabinet doors for less off of a website and spoke to chris the owner and ordered 8 maple drawers and 4 cabinet doors, and was told it would be about 4 weeks, also the web site says quick turn around time 15 to 30 days on most orders.My credit card was charged $920.91 on may 12 2021 the day of the order by aspen cabinetry inc.I have made numerous calls to chris and been lied to each time when he answered.Most of the time he doesn't answer or respond to messages.It is now August 3 months later and have already purchased the drawers and doors from others to complete my jobs with my customers. After investigating further I have read reviews on them and it seems a lot of other people have had problems also.Ive been in business about 25 years and never seen anything like this.Very unprofessional.I would just like my money back.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.