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Business Profile

Online Auctions

Lockerfox

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.61/5 stars

Average of 18 Customer Reviews

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Review Details

  • Review fromWalter S

    Date: 03/23/2025

    5 stars
    Never had a problem with the locker box had problems with the other ones for sure especially storage treasures
  • Review frommary h

    Date: 03/13/2025

    5 stars
    We have always had excellent results with Lockerfox. They are very customer-friendly. If you call them for help, they will help you (personally). That is for the bidders and for the storage site. As a former store manager, I have had to place many auctions, and Lockerfox was always friendly and available to help me with any questions.
  • Review fromWilliam O

    Date: 10/23/2024

    1 star
    The facilitys have people run up bids so they can make money. Locker fox has no over site and should be reported
  • Review fromAntonio J

    Date: 10/20/2024

    1 star
    I won a storage unit and when I called about what time I could show up to redeem the unit. He said that lockerfox rules States that a family member may not buy a or win the unit.. and revoked it and gave it to someone else. I went to read the rules and it does say any of that also my name was never on the lease or anywhere else.. I was just someone that has seen them struggling and wanted to do whatever I could to make sure they didn't loose there stuff.. so the way I see it I bet on the unit and out bidded someone and the owner didn't like how much he was getting for it and STOLE my unit and revoked my RIGHTS to the unit..
  • Review fromRobert B

    Date: 10/17/2024

    1 star
    I won bids on three Lockerfox storages at two different storage areas Eastpoint Detroit and Clinton Township. All three storage areas had literally stashed trash from other cleaned up units. This is an illegal scam.
  • Review fromAdam P

    Date: 08/18/2024

    1 star

    Adam P

    Date: 08/18/2024

    Scam site... In the last moments you bid head to head against an AI and it will out bid you instantly adding more time to the deadline clock. Online anything anymore are just scamming opportunities, do everything in person.

    Lockerfox

    Date: 10/25/2024

    Lockerfox does not use an AI to place bids. Our soft close feature, which is standard among all online storage auction sites, is activated when a bidder places a bid within the final 60 seconds.
  • Review fromMike E

    Date: 07/14/2024

    1 star

    Mike E

    Date: 07/14/2024

    This company is in violation of the Tennessee Personal Rights Protection Act. Tenn. Code ***. 47-25-1105. They publish the first and last name of the current tenant. In the State of ** that is illegal without consent. I have no doubt they are in violation of other laws and seem to operate in a very dishonest nature.

    Lockerfox

    Date: 07/17/2024

    The Tennessee Lien Law for self-storage lien sales requires advertisement in a commercially reasonable manner, and requires the advertisment to contain the name of the occupant.
  • Review fromMichael C

    Date: 02/14/2024

    1 star
    This company is a complete disaster as these ratings are already identifying the support and policies they have built around their distance requirements blatantly unacceptable and a buyers market. This company needs to be removed from any services offered for online bidding.
  • Review fromAdam R

    Date: 01/12/2024

    1 star

    Adam R

    Date: 01/12/2024

    Upon visiting the website I noticed these units did not look right off the bat...Every unit looks staged and trashed. Nobody leaves units looking like that... Everything is obviously went through, violently stacking into piles, with a few "things of value or interest" salted obscurely with labels showing. Before I invest money into anything I look into it and reading the reviews of this company I'm almost positive that it is a complete rip-off...Also.... The units are overpriced.... Way...way...way...way overpriced.

    Lockerfox

    Date: 01/13/2024

    We are not able to locate an account in your name or email, so it does not look like you are a Lockerfox customer. Per state self-storage lien laws, facilities post units as they appear when they do the lock cut. Storage facilities have no control over what people store or leave behind in their storage units.
  • Review fromBlane F

    Date: 11/16/2023

    1 star

    Blane F

    Date: 11/16/2023

    This company is a fraud and a scam nothing is real on it!

    Lockerfox

    Date: 11/18/2023

    We are not showing any record of a Lockerfox account in your name, or any interaction with our support team in your name, so we cannot look into this review.

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