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Business Profile

Heating and Air Conditioning

Lakeside Heating & Air Conditioning

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.5

Average of 2 Customer Reviews

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Review Details

  • Jerry H

    Date: 03/26/2024

    Lakeside installed our original system over 22 years ago. They have regularly serviced our system, all techs have been very responsible and professional.I/we highly recommend Lakeside Heat and Air ***** and **********************************, **

  • Robert G

    Date: 02/05/2024

    Very bad experience with this company. I paid $19,000 for a new Trane HVAC system 3 years ago. The compressor broke down and had to be replaced. Compressor was under warranty but they want to charge me $3,900 for refrigerant and labor! Their techs were at my house no less than 6 times trying to figure out what was wrong. Do NOT use this company and do NOT buy a Trane system.A responsible company would offer that when expensive equipment warranted for 10 years breaks down after only 3, the company will replace it at their own cost. But of course Trane and Lakeside want ME the homeowner to pay $3,900 for new refrigerant and labor. Trane warrants the compressor but NOT the refrigerant/freon - very slick - because the compressor CAN'T WORK without the freon! It's a SCAM. Lakeside refuses to break down the separate costs for the compressor, the refrigerant and the labor, claiming that they're a "flat rate company" that uses a "manual" with "codes". This scam is engineered so that both Trane and Lakeside can make money on a big repair and stick the homeowner with the majority of the cost. Of course ***** offers to "reimburse" the homeowner for a small part of the cost, but only AFTER the homeowner pays the entire invoice of $3,900 to Lakeside. Yeah, right.Then of course, Lakeside's owner calls me wanting to "have a chat", where she can make all kinds of promises which she'll later claim she never made. When I asked for her email address and for her to send me her proposal in writing I got NO RESPONSE. Save yourself a big headache and do NOT use Lakeside or Trane. Lakeside is now suing me in Small Claims Court for the $3,900 in "repair" SCAM money they want. They STILL refuse to give me an itemized invoice showing how much of the $3,900 is for labor and how much for parts - obviously to avoid revealing how much PROFIT they make from repairs. STAY AWAY!

Lakeside Heating & Air Conditioning is NOT a BBB Accredited Business.

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