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Find a Location

O2 Fitness Club has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • O2 Fitness Club

      3103 Shannon Rd Durham, NC 27707-4336

    • O2 Fitness Club

      11 Cole Pl Chapel Hill, NC 27517-8085

    • O2 Fitness Club

      135 E Martin St Ste 201 Raleigh, NC 27601-1999

    • O2 Fitness Club

      8111 Creedmoor Rd Ste 136 Raleigh, NC 27613-4398

    • O2 Fitness Club

      802 Semart Dr Ste 120 Raleigh, NC 27604-8015

    Business ProfileforO2 Fitness Club

    Health Club
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This is a health club that offers personal training.

    Business Details

    This is a multi-location business.

    Find a Location

    O2 Fitness Club has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • O2 Fitness Club

        3103 Shannon Rd Durham, NC 27707-4336

      • O2 Fitness Club

        11 Cole Pl Chapel Hill, NC 27517-8085

      • O2 Fitness Club

        135 E Martin St Ste 201 Raleigh, NC 27601-1999

      • O2 Fitness Club

        8111 Creedmoor Rd Ste 136 Raleigh, NC 27613-4398

      • O2 Fitness Club

        802 Semart Dr Ste 120 Raleigh, NC 27604-8015

      Location of This Business
      3103 Shannon Rd, Durham, NC 27707-4336
      BBB File Opened:
      7/20/2005
      Years in Business:
      21
      Business Started:
      12/1/2002
      Business Incorporated:
      1/13/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • O2 Fitness, LLC
      • 02 Fitness Corp
      • O2 Fitness Chatham, LLC
      • O2 Fitness Fuquay, LLC
      • O2 Fitness - Cary, LLC
      Business Management
      • Mr. Michael D. Olander, Member Manager
      Contact Information

      Principal

      • Mr. Michael D. Olander, Member Manager

      Customer Contact

      • Mr. Michael D. Olander, Member Manager
      • Mr. Shawn Stewart, Customer Contact
      Additional Contact Information

      Fax Numbers

      • (919) 896-7263
        Primary Fax
      • (919) 883-0001
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/24/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Dear O2 Fitness Management,I am writing to address a recent misunderstanding that led to my ban from the gym premises. March 2024, I visited with my children after being assured by an employee the previous day that it was permissible for them to quietly engage with tablets. Regrettably, upon arrival, we were met with a different response from the staff member on duty, who treated us rudely and insisted that we leave the premises immediately.I apologize for any disruption caused and assure you of my commitment to adhering to gym policies. I kindly request reconsideration of the ban and the opportunity to continue my membership. I am willing to comply with any additional guidelines to prevent future misunderstandings.Thank you for your attention to this matter.Sincerely,*********************
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katy H

      1 star

      06/10/2024

      I have tried for months now to resolve this professionally. Im being completely ignored at the corporate level (you) and no one at the local O2 is helping and tells me to reach out to corporate. I would like my final training package refunded immediately. I was never able to use it in the beginning of the year when I wanted to. You did not have staff available to use when I wanted to use. My former trainers (2) were fired or quit and I was just handed off without anyone asking. On top of all that unprofessionalism, I just received an unauthorized payment taken out of my bank account for a monthly membership that has been cancelled for months! I would like to speak with someone about all of this. Thank you

      Local BBB

      BBB of Eastern Carolinas

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