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          Find a Location

          Blue Cross and Blue Shield of North Carolina has 13 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Blue Cross and Blue Shield of North Carolina

              5901 Chapel Hill Rd Durham, NC 27707-3346

            • Blue Cross and Blue Shield of North Carolina

              PO Box 2291 Durham, NC 27702-2291

            • Blue Cross & Blue Shield

              PO Box 13504 Greensboro, NC 27415-3504

            • Blue Cross and Blue Shield of North Carolina

              PO Box 2100 Winston Salem, NC 27102-2100

            • Blue Cross and Blue Shield of North Carolina

              5640 University Parkway Winston Salem, NC 27105

            Business ProfileBlue Cross and Blue Shield of North Carolina

            Health Insurance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5901 Chapel Hill Rd

            Durham, NC 27707-3346

            Get Directions
            Visit Website
            Email this Business
            (919) 765-4600

            Customer Reviews

            1.13/5

            Average of 88 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            111 complaints closed in last 3 years

            29 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Blue Cross and Blue Shield of North Carolina (BCBSNC)offers health insurance in North Carolina. They are a not-for-profit North Carolina company with headquarters in Chapel Hill and operations centers in Durham and Winston-Salem.

            Business Details

            This is a multi-location business.

            Find a Location

            Blue Cross and Blue Shield of North Carolina has 13 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Blue Cross and Blue Shield of North Carolina

                5901 Chapel Hill Rd Durham, NC 27707-3346

              • Blue Cross and Blue Shield of North Carolina

                PO Box 2291 Durham, NC 27702-2291

              • Blue Cross & Blue Shield

                PO Box 13504 Greensboro, NC 27415-3504

              • Blue Cross and Blue Shield of North Carolina

                PO Box 2100 Winston Salem, NC 27102-2100

              • Blue Cross and Blue Shield of North Carolina

                5640 University Parkway Winston Salem, NC 27105

              Headquarters
              5901 Chapel Hill Rd, Durham, NC 27707-3346
              Email this Business
              BBB File Opened:
              9/1/1974
              Years in Business:
              90
              Business Started:
              8/7/1933
              Business Started Locally:
              1/1/1968
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 54631 for this business, issued by National Association of Insurance Commissioners

              These agencies may include:

              National Association of Insurance Commissioners

              1100 Walnut Street, Suite 1500

              Kansas City MO 64106-2197

              (816) 783-8500

              https://sbs.naic.org/solar-external-lookup/

              Alternate Business Name
              • BCBSNC
              Business Management
              • Ms. Tamika Perry, Customer Relations Manager
              Contact Information

              Principal

              • Ms. Tamika Perry, Customer Relations Manager

              Customer Contact

              • Mr. Gerald Petkau, Senior Vice President of Finance/CFO
              • Fara M. Palumbo, Senior Vice President
              • Mr. Tunde SoTunde, President/CEO
              • Ms. Tamika Perry, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (919) 765-7818
                Primary Fax
              • (252) 830-9163
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              111 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/19/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I was sent a letter from a collection agency due to an error on a claim for March 28. I resolved the error, however I am unable to check if it satisfys the **** system and that the collection is released. I have tried to reach the agency many times and they simply do not answer the phone. I tried to reach BCBS customer service but the agent kept answering my question incorrectly and refused to allow me to speak with a manager. Also tried to use the online system, however BSBS i tech support was unable to help me resolve website issues to get into the account. Could you assist?
              Read More
              Read 110 More Complaints

              Customer Reviews

              88 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              JAMES S

              06/20/2024

              Been waiting for weeks no one's called me you canceled our policy In February 9 2024 for lack of payment but. We use our tax credit And you then said I had 2 application We told you no but you still want reinstate policy we have called multiple times on 3way but no preveil ***********************************

              Blue Cross and Blue Shield of North Carolina Response

              06/21/2024

              Thank you for the referral. We will reach out to our member and address any questions or concerns.
              Read 87 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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