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Find a Location

Baker American Cycle has 1 locations, listed below.

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    Business ProfileforBaker American Cycle

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1508 Hope Mills Rd, Fayetteville, NC 28304
    BBB File Opened:
    3/7/2016
    Business Management
    • Mr. Carson Barker
    Contact Information

    Principal

    • Mr. Carson Barker

    Customer Contact

    • Mr. Carson Barker

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a Slingshot from Baker American Cycles in ********** ** on 1/28/2023. After a few days, several lights displayed on the dash such as traction and engine light. I took it back 1/30/23 to get the bike checked out. Picked up bike a few days later to discover the issues was not resolved same lights displayed. Baker American had to put a new motor in the bike due to engine issues. Again picked up on March 1, 2023 to discover the bike would not crank after drove approximately 30 miles. This time the battery is displaying issues. The battery volts goes down after miles of driving and will not crank. Had the bike towed on 3-10-23 1st by Choice Towing Recovery back to Baker American Cycle. Received a text message from **** the manager that the dealership would no longer be servicing the bike. I had it towed back home on 3-15-23 by the same towing service. Took it to Sports Cycle in Rockingham on 03/21/23 service technician stated the problem couldn't be detected as well as the dealership didn't have the appropriate machine. I have a manufactured warranty on this bike and it is now 3/23/23 and the issues has not been resolved.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Louis M

    1 star

    10/10/2021

    I purchased a 2016 Polaris Slingshot from this business. It had custom work completed to it. It was a great looking Slingshot until the paint started bubbling up all over the Slingshot. I reached out to this business for assistance in this matter. I have not been able to talk to the owner about why CAM TECH in Summerville, SC did not paint it properly when it was owned by Baker. I contacted CAM TECH and explained the situation. They stated that it hadnt been painted less than a year at the time of my purchase from Baker. Unfortunately, when CAM TECH realized that they messed up the paint job, they wont answer my calls from my phone number. I paid good money for that SS, and it was poorly painted. It was a very short period of time before the bubbling and the purple paint started coming through the clearcoat that surfaced in the paint, all over the SS. This is unacceptable, panels were not removed when it was painted, you can now even see the original color prior to CAM TECH so called custom painting it. Totally disappointed and will never refer anyone to Baker American Cycles at 1508 Hope Mills Rd in Fayetteville, NC, Baker Motorsports in Fayetteville, NC or Battleship Cycles and Marine located in Wilmington, NC.

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