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Find a Location

Medmassager.com has 1 locations, listed below.

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    Business ProfileforMedmassager.com

    Health and Medical Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/26/2012

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    189 Continuum Dr Ste A, Fletcher, NC 28732-7459
    BBB File Opened:
    2/10/2011
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Incorporated:
    7/26/2010
    Accredited Since:
    6/26/2012
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Alternate Business Name
    • Medi Mall Inc
    Business Management
    • Mr. Michael Terblanche, President
    Contact Information

    Principal

    • Mr. Michael Terblanche, President

    Customer Contact

    • Mr. Michael Terblanche, President
    Additional Contact Information

    Fax Numbers

    • (508) 819-3002
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Andrew S

    1 star

    06/04/2023

    Ultimately I purchased their foot *************** held products at a local ****** after trying their demonstration, getting both at a discount. I also picked up their useless extended warranty. I was concerned about having multiple young children in my home that could break the machine & figured I should wait for them to get older before I made an investment into these products. Their on site sales rep (at the local ****** location) stated that the extended warranty would cover any accidental damage caused by children in my home.Well my daughter dropped her necklace accidentally into the machine & the circuit board threw a large spark through the gaps in the massage plate the base.I had purchased the full warranty for multiple replacements (again by the suggestion of the sales rep who promised me things like this would be covered) only to find that MedMassager refused to honor their warranty, or at least the warranty that the sales rep had assured me I was obtaining.I simply want them to honor this warranty & fix my machine (simple fix of replacing a circuit board that can't be more than $25 in material cost on their end) or a full refund of my full purchase price & the price of the extended warranties I purchased for both of their products.This seems to be nothing short of a fraudulent operation to ******* extra money out of individuals who will just give up instead of push a company to do what their sales reps promise, or maybe they outsource their sales reps so they can blame another company for not promoting their services properly.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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