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Business Profile

Retail Stores

Mighty Dollar

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Mighty Dollar's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Mighty Dollar has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Mighty Dollar

      132 Commercial Dr Ste 150 Forest City, NC 28043-2895

    • Mighty Dollar

      240 E College Ave Boiling Springs, NC 28017

    • Mighty Dollar

      1635 E Dixon Blvd Shelby, NC 28152-6984

    • Mighty Dollar

      240 W Fleming Dr Morganton, NC 28655-3918

    • Mighty Dollar

      970 Cloverleaf Plz Kannapolis, NC 28083-6981

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/07/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had made a few purchases and had a wonderful visit previously with the female worker that was there taking care of me. About a few days has passed, due to some family issues and I was finally able to make it back up to the Mighty Dollar in *********** on **********, to ask for an exchange with my 6 year old daughter with me, because a toy she had purchased with her own money her grandmother had given her for the previous Mighty Dollar visit we went on, has several missing pieces and my daughter cried upon seeing this, as any child would and I wanted to make it right for her. So, I entered the Mighty Dollar in the day of November the 7, 2024, later on in the evening time before 5pm. The Female Manager was up front at the counter working, cutting open some boxes. I approached her and asked her for an exchange of the item, showing and explaining to her that there were several missing pieces of the toy that were not there. She told me that I couldn't exchange it. I explained politely that I'd had come sooner, but I was having some family issues and even was telling her what they were, although very personal to me and how vulnerable that made me feel. She quickly got angry and suddenly started waving her box cutter around in my face saying if I wanted to be smart, that I could just leave. I wanted to cry at that moment, because I was so scared and felt so embarrassed and my daughter was also terrified, looking up at me, clenching my hand hard, saying to me "Mama, let's go". So, I barely got out the words, I'm not being smart, I was just explaining why I wasn't able to come back sooner, but I'll just make sure I check everything before I leave from now on if I can't exchange it. She again said to me not to be smart or I can just leave then said to go exchange the toy and was still waving the box cutter around. I asked my daughter if she still wanted to look around while we were there while we were there and she said she just wanted to go home because she was scared.

    Mighty Dollar is NOT a BBB Accredited Business.

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