Business ProfileforCanter Power Systems, LLC

I purchased a full house generator from Canter Power Systems alittle over 12 months ago. Reason I live in city that averages 21 power outages a year. The generator had performed well until two months ago when it had first service by Canter. Was told all was well. They changed the filter as required. A few weeks later we had another outage. The generator went in and out. They came the following week and said it was the filter that they had just replaced that they received bad batch of filters. New filter placed. Almost 2 weeks ago another power outage. They were called. They came back out yesterday and said the filter was moist and thought it was from tubing not being connected to t tight enough. Then when the generator was tested today. It throwed code e1100 and locked the generator out so now it will not come on. I contacted after hours told them the above and was told they would call us next business day which would be 2 days. I told them we were expecting bad storms and was told they would let technician know and I would be called. I have received no call and at 8:09 pm tonight we had storms and power outage. I did not pay over $12000 dollars for a generator that cant run. And service not being provided as in contract. If generator will not run 24/7 then technician will come out. They will keep it serviced and running.