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Business Profile

Restaurants

Capital Food Management Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Capital Food Management Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Capital Food Management Inc has 2 locations, listed below.

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    • Capital Food Management Inc

      3016 W Gate City Blvd Greensboro, NC 27403-3653

    • Capital Food Management Inc

      9461 Charleville Blvd PMB 500 Beverly Hills, CA 90212-3017

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/09/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had been traveling all day and was driving in from Charlotte to Greensboro. I called Little Ceasars at 2:06PM on 09.11.22 to order pizzas, 20 minutes before I would arrive to ensure they would be ready, since they are known for having hot and ready pizzas available. Once I got to Greensboro, I stopped at Popeyes first about 2 miles down the street, then I drove to Little Ceasars. Just to arrive to find out they hadn't even started on my order. I ordered 4 pizzas, 1 Cheese, 2 pep and 1 special order. The "manager on duty" was very rude, not to me but the staff. He was however, very unprofessional. He was yelling at one guy in particular, telling him he would be fired or written up if he didn't get his job done right. I don't know if he was serious or playing around with him, because the guy would just slightly smile and continue on working. He kept calling him the "* ****" over and over and cussing at him F bombs everything. It was excessive and I didn't want to hear it. As a leader myself I would NEVER speak with my staff the way he did. The constant yelling throughout the restaurant and cussing and "* **** this * **** that" so disappointing, especially since there is so much positivity out there about the relationship Little Ceasars has with POC and Rosa Parks. Meanwhile, other's are walking in and ordering and getting their food made and given to them before me. I did not get my order until 2:53, almost an hour later. I later called the corp office to make my complaint and was told I would receive a call within 5-7 days, No one called me. I called back after 2 weeks and was told I would get a call that same day, still to this day (Oct. 7th) no one has reached out to even apologize for his behavior. I am not asking for anything in return, I just feel this type of behavior and language needs to be addressed. I looked at the Google Reviews and the majority of their complaints are the same, very rude and unprofessional staff. This needs to be addressed immediately.

    Capital Food Management Inc is NOT a BBB Accredited Business.

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