Customer ReviewsforCarolina Veterinary Specialists

Horrific. They just want thousands of dollars or put your pet down. They won't discuss alternate treatments just give us 10k or we euthanize your pet. Rude, hostile, uncompassionate monsters. They quoted us 7-10k for a ******* ***** drain. Took our pet to their other location in ********** where they did it for 1200.

All they care about is profit. No longer in the business of providing passionate care to pets or empathy to the pet parents.

0-star all around!!! My dog hurt her leg just before a weekend and I knew she tore something and needed pain relief. My Regular vet could only squeeze her in by me leaving her all day, but I wanted to be present and did not want to scare her by locking her up all day. Took her to CVS on a Friday. They refused to let me see Dr with my pet. I was furious and told them so. Since I was there and it was the weekend coming and my pet needed pain relief I stayed. The Dr wrote in her notes that my dog only had arthritis (turns out she did have a torn ligament) and that she had cataracts. My vet has said many times and again after this that she does NOT have cataracts!!!! I'm not sure this Dr even looked at her. I will NEVER go back here even if I have to drive an hour to see someone else!!!!!! DO NOT GO HERE!!!

Sad story. We called this vet after our dog was attacked by another dog in our yard. We were told in the phone that if our dog was actively bleeding they would take him. Upon arrival we were Rudely turned away. We were forced to drive even farther to be seen by another facility. Unfortunately we had to put him down due to injuries. Unfortunately a sad situation all around. I’m very disappointed that a pet care facility would turn us away after saying they would see us. I am also disappointed in the lack of compassion for our dog coming from a vet hospital.

DO NOT go here! Money is #1 and customer care is nonexistent! We should have known better after an ER visit when my husband sat in the parking lot for 4 hours and couldn’t get an update on her. Finally, when he learned she was still in a waiting area, he went inside and had to demand they return her back to him. He took her to another ER Veterinary Hospital where the vet and staff kept us updated. Our WORST mistake was to take our dog back for a planned cataract surgery. She became very sick and died 5 months later.We spent the $$ on tests before her surgery to make sure she had no issues.The internal vet cleared her for surgery and she was a healthy 9lb dog. Her cataract surgery was not successful, although Dr L***** declared it was after coming out of surgery. She ended up blind in one eye with glaucoma.The night of the day of her surgery, we had to take her to the CVS ER since one eye had crusted over. We were scolded the next day during the phone eye appointment for not recognizing this was glaucoma. We didn’t see this as a good way of getting started with her aftercare. 2 months after surgery she developed a cough. After a series of tests it was determined she had a bullae in her lung, which never showed up on any of the many tests done prior to surgery. Dr O**** was very condescending after I asked him to explain a bit more about this condition in which I had no knowledge. I was trying to wrap my head around what he was telling me. First thing out of his mouth was to suggest removing a lung. He had already lined up a vet for surgery. Our dog’s health was declining and we felt she wouldn’t make it through this intensive surgery. He had to know that. $$$ We opted for cough medication. Asking how this was not seen prior to surgery and what was the cause, we were told it was either parasites, trauma, or it was already there. It wasn’t seen through all of their many tests, she didn’t have parasites, so that leaves trauma…anesthesia, our expressed biggest concern.

I cannot recommend this place for "emergency services". Our dog has been waiting 4.5hrs with no end in sight. We were originally told within the hour. Now I'm told, still, "we have no idea, the doctors have their priority list." I think my dog with a broken wrist, unable to walk and stressed, has some level of priority above zero. They have no concern for my dog. People have come and go all day long. Horrible business. Here for the money, but not even remotely for the animal.