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Find a Location

Carolina Digital Phone, Inc. has 1 locations, listed below.

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    Customer ReviewsforCarolina Digital Phone, Inc.

    Voice Over Internet Protocol Sales and Services
    View Business profile
    View Business profileBBB accredited business

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    5 Customer Reviews

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    • Review from Dee B

      5 stars

      07/19/2024

      Recently set up new VOIP service with Carolina Digital. *********************** was cordial, knowledgeable and persistent in resolving any questions or concerns. He made the transition process easier.

      Carolina Digital Phone, Inc. Response

      07/20/2024

      Dear ***,Thank you for taking the time to share your positive experience with **********************. We are thrilled to hear that your recent VOIP service setup went smoothly.*********************** is a valued team member, and we're glad to know he was cordial, knowledgeable, and persistent in addressing your questions and concerns. Making the transition process easier for our customers is our top priority, and your feedback affirms that we are on the right track.If you have any further questions or need additional support, please dont hesitate to let us know. We look forward to continuing to serve you.Best regards,*********************, President ********************** ***
    • Review from Julie E

      5 stars

      06/17/2024

      Great customer service! ***** is great at helping me every time I need to reach out,

      Carolina Digital Phone, Inc. Response

      06/18/2024

      We are excited to see another FIVE STAR review of our engineering support team and solve your issue. Please call, chat, or email us with any questions that will improve your life in business with your voice and messaging communications!
    • Review from Josh F

      5 stars

      03/04/2024

      Proactive service all around and *****, in particular, is always available and eager to help us out. Looking forward to continuing to work with the whole team.

      Carolina Digital Phone, Inc. Response

      06/18/2024

      Thank you for the FIVE STAR Review of our team's work with you. We strive to be exceptional in providing fast responses to every need, whether small or large.
    • Review from Myra W

      5 stars

      01/11/2024

      Fantastic service and support! Great customer service! Great products! ****** Graham County, NC

      Carolina Digital Phone, Inc. Response

      01/11/2024

      Thank you so much for your fantastic review on the Better Business Bureau! We truly appreciate your kind words about our service, support, and products. Your feedback means a lot to us, and it inspires our team to continue delivering great experiences to our valued customers. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to serve you. Thanks again for your support!

      Carolina Digital Phone, Inc. Response

      01/17/2024

      Dear **** ********, We wanted to take a moment to express our heartfelt gratitude for your wonderful review on the Better Business Bureau. Your kind words about our service, support, and products have truly brightened our day. Your feedback means the world to us, as it serves as a testament to our ongoing efforts to provide the best possible experiences to our valued customers like you. Your words of appreciation are a great source of motivation for our entire team, and they inspire us to raise the bar even higher. Please remember that we are here for you whenever you need assistance or have any further feedback to share. Your satisfaction is our top priority, and we are dedicated to serving you in the best way possible. Once again, thank you for your support, and we look forward to continuing to exceed your expectations. Warm regards, Nicky S****, President Carolina Digital Phone Inc
    • Review from Sharon K

      5 stars

      08/30/2021

      Carolina Digital is a great phone service to work with. They go above and beyond the extra mile to make sure you are happy with your equipment and quality of the equipment. Eveyone we have worked with has been terrific and I highly recomment them. ****** * Raleigh, NC

      Carolina Digital Phone, Inc. Response

      08/31/2021

      Thank you for such a positive review! The entire team at Carolina Digital Phone takes great pride in doing everything possible to make your voice, messaging, and voice collaboration as easy as possible. Remote working has become a new normal for many and we are excited we can offer this option easily.

      Carolina Digital Phone, Inc. Response

      01/11/2024

      Thank you so much for your fantastic review on the Better Business Bureau! We truly appreciate your kind words about our service, support, and products. Your feedback means a lot to us, and it inspires our team to continue delivering great experiences to our valued customers. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to serve you. Thanks again for your support!

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