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Business Profile

Collections Agencies

SCA Collections - Greenville, N.C., Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for SCA Collections - Greenville, N.C., Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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SCA Collections - Greenville, N.C., Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 33 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/08/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ****** ****** DOB ********* My credit report is showing I owe the said company ****************** :***************************************************************** $2244 I don't owe this company i never heard of this company i never did business with this company. ****************** Claim is negatively affecting my credit report

      Business Response

      Date: 11/19/2024

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

      Customer Answer

      Date: 11/19/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ****** ******

    • Initial Complaint

      Date:01/05/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      SCA COLLECTIONS submitted an unfavorable Collections claim to my credit report, which has significantly lowered my credit score, and has negatively affected my life. I have not received proof from this business that I am the owner of the supposed debt, or what service provided the debt was in reference to. Additionally, I have always had medical insurance/coverage, so I believe this is a fraudulent claim.

      Business Response

      Date: 01/11/2024

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

      Customer Answer

      Date: 01/11/2024

       
      Complaint: 21104870

      I am rejecting this response because: I need a response in writing, with the details of this claim, including date(s) of service,  service(s) provided, signed documentation/contract to verify the claim, and any other supporting documentation to verify the claim.

      Sincerely,

      *****************************

      Business Response

      Date: 01/16/2024

      We are currently working with the original creditor to assist them in resolving this matter.  

      Customer Answer

      Date: 01/17/2024

       
      Complaint: 21104870

      I am rejecting this response because: I still have not yet received information about this claim in writing, including date(s) of service, service(s) provided, signed documentation/contract to verify the claim, and any other supporting documentation to verify the claim.

      If you are unable to provide this information by 20 Jan ****, I demand this Collection be removed from my credit report.


      Sincerely,

      *****************************

    • Initial Complaint

      Date:12/18/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not aware of this account. I have reached out to 3 credit bureaus and SCA COLLECTIONS, **** to have this account removed from my file and they always say the same excuse, which is no longer acceptable. I have filed an FTC complaint because I believed this is an outcome of identity Theft. Regardless of all actions done on my end, there was no action from 3 Bureaus. Thus, I am reaching out to seek assistance to have SCA COLLECTIONS, **** that I have no account with them and 3 credit bureaus can simply remove it from my credit.

      Business Response

      Date: 12/22/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.

    • Initial Complaint

      Date:07/14/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this debt with SCA collections, I do not have a contract with the collection agency. I did not sign any papers with them. Collection account # **********

      Business Response

      Date: 07/20/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

    • Initial Complaint

      Date:06/29/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a notice that I have a collection from SCA COLLECT on my credit report. It says it was opened on 9/18/2020 for $537 with account number starting in 799**** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.

      Business Response

      Date: 07/06/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

    • Initial Complaint

      Date:06/20/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for the debt with SCA COLLECT. I do not have a contract with ************** PATHOLOGY.You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attached as well, they are in major violation.

      Business Response

      Date: 07/06/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

    • Initial Complaint

      Date:05/28/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for the debt with ****************************** MD ASSOCI . I do not have a contract with ****************************** MD ASSOCI .You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attached as well, they are in major violation.

      Business Response

      Date: 06/07/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact ** directly at ************.  

    • Initial Complaint

      Date:04/12/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for the debt with SCA COLLECT. I do not have a contract with SCA COLLECT.You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attatched as well, they are in major violation.

      Business Response

      Date: 01/19/2024

      This consumer continues to file these disputes, but has never contacted us directly as requested.  We do not own the accounts that they are disputing.  They are owned by the original creditor.  We will gladly put them in contact with the original creditor who may be able to assist if they will contact us directly.  We cannot post that information here.  

    • Initial Complaint

      Date:03/20/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      SCA COLLECTIONS **** 79620XX I am in receipt of your companys letter informing me youre handling the collection of the account mentioned above. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between (SCA COLLECTIONS *** } and me which makes you a person entitled to enforce a commercial claim against me. This letter is NOT a request for verification or validation.This is a request for proof of contract to substantiate your claim. Provide me with a certified copy of an original contract, with my signature specifically naming your company as a person entitled to enforce a commercial claim against me . Certifications can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question.Failure to respond and provide strict proof of contract will constitute your tactic agreement that you, SCA COLLECTIONS *** are NOT entitled to enforce a claim against me. In the event you continue your collection efforts against me without providing proof of contract, I will file a complaint with the Attorney General and ************************* and file a police report against you for harassment and invasion of privacy.I DO NOT have any contractual obligation to pay YOU at this point as you have failed to provide ANY proof of that. A copy of an alleged bill is simply not enough satisfactory proof that I, personally, incurred this alleged debt. REQUEST ANY DEROGATORY INFORMATION REPORTED TO THE CREDIT BUREAUS BE REMOVED if I find this entry on my credit report later interferes with my ability to obtain credit with favorable terms, I will bring suit against your company and the original creditor for all applicable damages, as well as for statutory penalties provided under the ***** and FCRA

      Business Response

      Date: 03/27/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

      Customer Answer

      Date: 03/28/2023

       
      Complaint: 19623270

      I am rejecting this response because:
      My Hippa Rights have already been Violated by this company my request is simple this company needs to put in a request to have this tradeline removed from all credit reporting agencies

      Sincerely,

      ***********************

      Business Response

      Date: 03/28/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

      Customer Answer

      Date: 03/28/2023

       
      Complaint: 19623270

      I am rejecting this response because:

      I will be seeking compensation in a law suit and this conversation has been forward to the Federal Trade Commission 
      Sincerely,

      ***********************

    • Initial Complaint

      Date:03/17/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      COMPANY CONTINUE TO VIOLATE MEDICAL PRIVACY ACT AND "HIPAA", FCRA, FCBA, FDCPA" WITH REPORTING OUTDATED ACCOUNT NOT MINES AND NEVER DONE BUSINESS WITH "*************************", REPORTING 2 DIFFERENT ACCOUNTS $97 AND $458 O...AS OF JULY 1, 2022 MEDICAL DEBT ARE NOT ALLOWED ON CREDIT REPORT UNDER $500, ID FRAUD AFFIDAVIT FILED WITH "FTC"...SSN# ****(LAST4)/ DOB 1/8/1979

      Business Response

      Date: 03/27/2023

      Our response on this BBB site is open for the view of the public.  
      This consumer's private information is protected by the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the **************** Portability and Accountability Act.  Therefore, we are unable to respond to this matter on this public site.  Please have the consumer contact us directly at ************.  

      Customer Answer

      Date: 03/30/2023

       
      Complaint: 19612542

      I am rejecting this response because: NOT MY ACCOUNT REMOVE FROM FILE ASAP FROM ALL "CRA"

      Sincerely,

      *************************

    SCA Collections - Greenville, N.C., Inc. is NOT a BBB Accredited Business.

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