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Find a Location

L&S Landscape has 1 locations, listed below.

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    Business ProfileforL&S Landscape

    Landscape Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Street Address on File, Hendersonville, NC 28739
    BBB File Opened:
    11/12/2019
    Years in Business:
    6
    Business Started:
    1/1/2018
    Business Started Locally:
    1/1/2018
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    9
    Business Management
    • Mr. Sam Byrnside, Owner/Operator
    Contact Information

    Principal

    • Mr. Sam Byrnside, Owner/Operator

    Customer Contact

    • Mr. Sam Byrnside, Owner/Operator

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    *********************** of L and S landscape came to my house and gave me a quote of $5,500 to: cut down and remove bamboo, dig bamboo stumps up and remove, lightly grade yard, put down seed and straw. I paid half of that amount, $2,750 upfront. I was quoted after work started an additional $2,200 to cut down bamboo one foot on the other side of my fence, lay down landscaping fabric and rock, and cut down overhanging limbs. I paid this amount in full. Initial payment was deposited on July 5th and the additional payment was deposited on July 7th. Some bamboo was removed but the owner took several months to do any partial work. I have been patient in giving them time to send me a refund but the owner refuses to give me the amount I will be refunded and has mentioned lawyers will reach out to discuss information further but the owner will not give me his lawyers information.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sue H

    1 star

    05/02/2023

    Hired ***********************, to landscape my yard, bring mulch, 2 loads of gravel trim all my shrubs. I have contract that was signed on the 12th of April. Didnt show on the first day. Has had no crew he claims he has. The project was for **** dollars. Paid him half up front. Said the job would be complete on the 19th. Still has only showed all together maybe 4 hrs. Than he ask for ****** more dollars for concrete which was not in my contract. Proceeded to pour one bag of cement down. I dont no what to do. Im 63 years old working in a factory living paycheck to paycheck. *** complained to him so much my neighbors have witnessed this also.I dont have the money to hire a lawyer. Gonna try to borrow the money. This guy has done this to others. I really want him to pay for what hes done to me. Im so sick I cant eat or sleep. Thats money I saved for two yrs. Please help me take his business out. Thank You, ************, ************** **.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

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