Auto Repairs
Grease Monkey of HuntersvilleThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Auto Repairs.
Complaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought my 2006 ***** civic coupe to Grease Monkey in **************, bec my AC was not blowing cool air. They recharged the ac for $150 and still no cool air, then told me it was the compressor I paid $897, still no cool air, recharges the ac 7xs. Then tells me its the condensor, then chngd and said tht was fine. Now its the expansion valve, whch they have to cut into my dashboard. They then said management told them not to. I posted a negative review, mgmt contacts me to try to fix the prblm at anther grease monkey, now we are being told its the condenser and have to pay $700. I tried several time to reach the district mgr ***************************, left message and no callback. The moral of this, stl have no AC, spent $1000 for a compressor I didnt need. Now thy want me to pay $700 for a condenser. I need a solution to this prblmBusiness response
08/16/2024
This is not my shop. My shop is located in Huntersville, *** Please contact the Statesville Location.
****
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.