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Business Profile

RV Repair

D&D mobile RV service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi,my name is *****************************, and I need to file a complaint against a company named D&D mobile RV service **********************************************************************************************. Phone number ************ or ************* I contacted ************************ because I had leaks in a RV I just purchased my roof was leaking and the window, he came over I felt confident but then he said he was going to paint it and it just rained and I had a bad feeling about it well that was in January 2024 now my roof and window are leaking. It ruin the wall in my bedroom and I had to get it redone for $2800.00 this Contractor said they were holes up there. He had to put new plywood and different things that **** did not do the job right he just went over it with a roller like I couldve done myself. **** had charge me $2500.00 I feel he did a very careless job. He just went up and painted the roof took four hours then it rained kind of dribble down onto the side of the trailer so I didnt have a good feeling about it I had him do other jobs like hang a TV and it was hanging off the wall. He never came back when I called till two days later I had a toilet that was to be fixed. He never contacted me, so I never called him back due to his Lack of professionalism. I did contact him about reimbursement and he said he would call me back but he never did.I am also going to enclose the pictures before when he did it and now that it is re-done hopefully I can get some resolution to this.I have enclosed photos of what the roof look like before then after he put a coat of paint on it and then the after picture of the new contractor showing how it should have been done there were actually big holes and different things that needed to be fixed and shows how he just slapped a coat of paint on and didnt address the problem. Thank you very much.

D&D mobile RV service is NOT a BBB Accredited Business.

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