Business ProfileforJacksonville Veterinary Hospital

On December 2, 2021, I called to schedule an appointment to have my 2 dogs Bordetella shots updated so that we could board them for the Christmas holiday. On the call I was told they were going to add a heartworm test to their chart for the visit. I told them I was not interested in that test that it was unnecessary. I was told they were going to put it on the chart anyways and we would discuss it when I came to the visit. On December, 13 2021 my wife (************) ended up having to take the dogs instead of me I let her know not to let them do the heart worm test. When the vet techs came out to get the dogs they asked about the heart worm test and my wife told them " I don think they need that" indicating she did not want them to do the test. the dogs where then taken from the car inside one at a time. My wife was told to remain in the car, at this time the dogs were out of view and no opportunity to know what was happening to them was afforded, and no ability to interject on an unwanted service was available. They produced an invoice for both dogs ( see attached) which my wife payed. Upon review of the invoice when I got home I notice a $64 charge on each invoice for something I did not recognize. " 4Dx Plus Snap" was listed on both invoices at "$64.81" for a total of $129.62. After googling what it was I discovered that it was the Heart worm test they were told we did not want. The Bordetella shot that was the only authorized treatment for the dogs should only have cost a total of $42 for both dogs. This unwanted procedure increased our bill to almost $200 right before Christmas. This incident feels very practiced and intentionally predatory. After attempting to speak with Jacksonville Veterinary Hospital I was giving nothing but excuses and "I cant help you". This Business has stolen $130 from us less than 2 weeks before Christmas. I am requesting a refund on the payment card in the amount of $129.62 to resolve this issue.