Business ProfileforSale Auto Mall, Inc.

I had a scheduled appointment for an engine light malfunction warranty involving a 2016 ***** ********, this is the only light showing on dashboard panel. I received a phone call from service department / **** indicating that they were unable to get to my vehicle due to being backed up. **** called me on the 1/24/23 indicating he pulled the warranty information from the system saying that I would have to pay for the diagnostic test because the mileage exceeded the warranty. I refused the diagnostic with intent to reach out to ***** INC. I told **** since my car was there already, to changed the oil and do a tire rotation. I receive a voicemail from **** to call back, the call was returned and **** said I needed spark plugs, coolant flush due to a small leak, and rear brake pads. I agreed to fix all except the coolant flush. I pick up my car after work, on the 26th. Tire monitoring system and windshield fluid system warning lights were on. I immediately called Sale Auto Mall and spoke with *****, he was the service rep on duty when I picked up my car. I went back back and ***** went to get the technician that worked on my car. The tech said he informed **** the day of that I needed a tire sensor and he was clueless about the windshield fluid system. ***** advised the tech to take my car make sure there is windshield washer fluid and check the tire pressure. The outcome was, I need to replace both sensors, when these lights were not on when my vehicle arrived on 1/23/23. I asked ***** was it possible this could had happened with the work that was being performed on my car. ***** said possibly but he doubt it. ***** asked me to call 1/25/23 to speak with ****. I call the service department several times, no one answered (caller Id of course) l left a message personally for **** to call me, he did not return call. I literally blocked my number and called the main landline and who answers, ****. Car shutdown at a convenience store would not start, the engine shaking.