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Find a Location

Neighborhood Garage Door, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Neighborhood Garage Door, LLC

      10931 E Independence Blvd Ste N Matthews, NC 28105-5085

      BBB Accredited Business
    • Neighborhood Garage Door, LLC

      10625 Texland Blvd STE 600 Charlotte, NC 28273-6227

      BBB Accredited Business
    • Neighborhood Garage Door, LLC

      2750 E W T Harris Blvd STE 218 Charlotte, NC 28213-4367

      BBB Accredited Business

    Business ProfileforNeighborhood Garage Door, LLC

    Garage Doors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Neighborhood Garage Door, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Neighborhood Garage Door, LLC

        10931 E Independence Blvd Ste N Matthews, NC 28105-5085

        BBB Accredited Business
      • Neighborhood Garage Door, LLC

        10625 Texland Blvd STE 600 Charlotte, NC 28273-6227

        BBB Accredited Business
      • Neighborhood Garage Door, LLC

        2750 E W T Harris Blvd STE 218 Charlotte, NC 28213-4367

        BBB Accredited Business
      Location of This Business
      10931 E Independence Blvd Ste N, Matthews, NC 28105-5085
      BBB File Opened:
      7/19/2015
      Years in Business:
      9
      Business Started:
      11/7/2014
      Business Started Locally:
      11/7/2014
      Business Incorporated:
      11/7/2014
      Accredited Since:
      1/20/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      5
      Business Management
      • Mr. Adam Smith, Owner
      Contact Information

      Principal

      • Mr. Adam Smith, Owner

      Customer Contact

      • Mr. Adam Smith, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Neighborhood Garage Doors replaced my garage door, but they were not the right Garage door. Once I noticed that the garage door needed the correct one installed, employee ***** and owner ******************* agreed to replace it. I have correspondence and recordings of our conversation agreeing to replace the door. I have made multiple calls and have several emails, and while they insist they will replace the garage door, it has been since June 9th, 2022, since my complaint was stated, and they agree to replace the door. They now neither return my calls nor email response to my inquiries. I paid a total of $4,611.75 for an incorrect door, and since they have not responded to my inquiries don't believe they intend to fulfill their promise to replace it with **************. The company has on its website that it is a BBB member but has failed on making this correct.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard J

      1 star

      05/09/2024

      Outrageously expensive ($1100 to replace two springs) and some shady methods (asking me to sign boxes on a phone where I could not see the form I was signing.I will not use this company again.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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