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Find a Location

Lake Norman Docks has 1 locations, listed below.

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    Business ProfileforLake Norman Docks

    Dock Builders

    Current Alerts For This Business

    Alert:
    The business failed to honor an arbitration award after committing to do so.
    Misuse of BBB Name and/or Logo:
    As of October 13, 2023,the business’ website features BBB's Accredited Business Seal. This business location is not accredited by this BBB and our policies prohibit such a reference. As of this date, the business has not responded to BBB's request to remove the Accredited Business Seal.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    148 Lugnut Ln Ste 106, Mooresville, NC 28117-9304
    BBB File Opened:
    10/2/2009
    Years in Business:
    36
    Business Started:
    6/6/1988
    Business Started Locally:
    6/6/1988
    Business Incorporated:
    2/5/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    8
    Alternate Business Name
    • Lake Norman Docks, LLC
    Business Management
    • Mr. Barry Sims, Owner
    • Mr. Herbert Ballard, Member
    Contact Information

    Principal

    • Mr. Barry Sims, Owner
    • Mr. Herbert Ballard, Member

    Customer Contact

    • Mr. Barry Sims, Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In Spring of 2021 Lake Norman Docks quoted a price to install a new dock at my vacation home at *******************************. Included in the quote was a $1500 permit fee to comply with all requirements to get the dock approved. I provided a property survey as requested. Th dock was completed in October 2021. I was in ******* at the time it was installed I paid the invoice in full, for $18,700 which includes $1500 for a permit, which was included in my initial deposit of $4500 I am planning to sell the property. I recently reached out to *********** who issues the permits on Lake Norman, and no permit was ever requested or issued. Now I will again have to pay for a permit plus substantial penalties to try to get this dock permitted. I am unable to sell my property without a dock permit. Text messages, phone calls and emails to ******************* at Lake Norman Docks are being completely ignored. I have tried numerous times to reach ************, who I believe is the owner of Lake Norman Docks in **************.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William M

    1 star

    03/21/2024

    Save yourself the money and headache and go elsewhere, Barry Sims will leave you high and dry. We signed a contract in Feb 2022 and have been getting just excuses since. He took our initial deposit then excuses until until Feb 2023 when a work crew showed up for two days to start the work and convince us to pay the main draw for the project, and has disappeared since. Intermittently I hear promises about delays and the project getting completed but it's been sitting incomplete since then. They also didn't file permits for the project either which only I discovered in June 2023 after work had started, still haven't gotten those completed and filed. Others who have left positive reviews on google reviews in the last year saying their docks were completed must have been using my money paying to get their work done. He seems to be working down at the coast under the name "OKI Marine Construction" now, makes sense after he's screwed so many people here in the Lake Norman area.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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