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Customer Review Ratings
Average of 28 Customer Reviews
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Review fromScott S
Date: 01/01/2025
5 starsScott S
Date: 01/01/2025
Solid roofing is absolutely outstanding! We have had a really difficult time finding good contractors and service, and trade professionals in the area, and we have no reservations about using them again in the future. John and his team worked with us to address our roof problems on our historic home, and ultimately worked with us to replace our whole roof and work with our insurance company to get the job funded. The workers were professional, the communication was fantastic, they used high quality materials, and they were here when they said they would be. They also did a great job cleaning up and were respectful of our property. Most notably, we had some issues with or mortgage company dragging their feet to get the final check(s) to Solid for the final payments. They were as patient as they could possibly be with us and even helped us with how to discuss matters with them to keep the process moving. In the end, it all worked out great and the roof looks amazing. I plan to use Solid Roofing again for future projects and I would certainly recommend Solid to anyone.
Solid Roofing
Date: 01/07/2025
Dear Mr. ************ are absolutely thrilled to read your wonderful review! It's incredibly rewarding to know that our team at Solid Roofing exceeded your expectations and provided such a positive experience for you.We understand that finding reliable and trustworthy contractors can be challenging, and we truly appreciate you choosing Solid Roofing for your roofing needs.We are particularly proud of our team's dedication to:Understanding your specific needs: We understand the importance of working with homeowners, especially on a historic home, to address their unique concerns and preferences.Navigating the complexities: We recognize that dealing with insurance companies and mortgage companies can be frustrating. We are glad that our team was able to patiently guide you through the process and advocate for a smooth resolution.Maintaining open communication: We believe that clear and consistent communication is essential for a successful project. We are pleased that you found our communication to be fantastic throughout the entire process.Delivering high-quality work: We are committed to using only the highest quality materials and employing skilled professionals to ensure a durable and beautiful roof.Respecting your property: We understand the importance of a clean and respectful worksite, and we strive to minimize any disruption to your daily life.We are delighted that you are happy with the final result and plan to use Solid Roofing for future projects. We look forward to the opportunity to serve you again in the future.Thank you again for your kind words and your trust in Solid Roofing.Sincerely,The Team at Solid RoofingReview fromSusan T
Date: 10/05/2024
5 starsSusan T
Date: 10/05/2024
Excellent work! Crew replaced siding, gutters with gutterguard, and painted. I highly recommend Solid Roofing! Staff paid attention to detail, and corrected area around windows. Great job!Solid Roofing
Date: 10/23/2024
Dear *****,Thank you for your kind words and glowing review! We're thrilled to hear that you were satisfied with our crew's work on your siding, gutters, and paint job. It's our goal to provide exceptional service and attention to detail for every project. We appreciate your recommendation and look forward to serving more customers in the ***************************** TeamReview fromMike K
Date: 09/23/2024
5 starsMike K
Date: 09/23/2024
Im very happy with the new roof installed by Solid Roofing. The employees were prompt, courteous, professional and responsive to any concerns I had before, during and after the installation. Highly recommend Solid Roofing-they did a solid job!Solid Roofing
Date: 09/24/2024
Dear Mr. **************** you so much for taking the time to share your positive experience with Solid Roofing. We're thrilled to hear that you were so satisfied with our team's work. Our goal is to provide exceptional service and quality craftsmanship, and it's rewarding to know that we met your expectations. We appreciate your recommendation and hope to serve you again in the *********** regards,Solid Roofing TeamReview fromLisa M
Date: 09/04/2024
5 starsLisa M
Date: 09/04/2024
Great service! Came to our house and explained every step of the process from expectations on roofing day to insurance information and interaction. NO high pressure sales. My son had a couple of leaks and he had a new roof in 2 days. Would definitely recommend.Solid Roofing
Date: 09/05/2024
Thank you for your positive review! We're delighted to hear that you had such a positive experience with Solid Roofing.It's important to us that our customers feel informed and empowered throughout the entire process. We appreciate your feedback regarding our approach to customer service and the speed of our installation.Thank you for choosing Solid Roofing for your roofing needs. We're grateful for your recommendation.Review fromFred B
Date: 07/08/2024
5 starsFred B
Date: 07/08/2024
They do an excellent job and provide great service. Thought I had a leak in the roof five years after installation - came back and inspected at no charge. Highly recommend them.Solid Roofing
Date: 09/05/2024
Dear ****************,"Thank you for your kind words and for sharing your positive experience with Solid Roofing. It's always reassuring to hear that our commitment to quality and customer service extends beyond the initial installation.We're glad that they were able to quickly address your concern and provide a satisfactory solution. Your recommendation is a valuable endorsement of our dedication to ensuring long-lasting and reliable roofing solutions.Best regards,Solid Roofing TeamReview fromLisa W
Date: 07/02/2024
5 starsLisa W
Date: 07/02/2024
Solid Roofing is a fantastic company to work with, they replaced both our roof and gutters. **** and his team do a great job helping on the insurance side and explained every part of the process well. Absolutely recommend them.Solid Roofing
Date: 09/05/2024
Thank you for your kind words about Solid Roofing! We're thrilled to hear that you were satisfied with our work on both your roof and gutters. It's our goal to provide a seamless experience for our customers, from start to finish. Thank you for choosing Solid Roofing and for recommending us,Solid Roofing TeamReview fromLarry G
Date: 06/28/2024
5 starsLarry G
Date: 06/28/2024
Great group of people to work with...Would recommend for their professionalism and work...Solid Roofing
Date: 09/05/2024
Thank you for your kind words! We're delighted to hear that you had a positive experience working with our team.Dear Mr. ******** recommendation means a lot to us. We strive to provide the highest level of professionalism and quality workmanship in all of our projects.Thank you for choosing Solid Roofing.Review fromDiane P
Date: 05/02/2024
5 starsDiane P
Date: 05/02/2024
Solid Roofing was "Solid" from beginning to end. They were like Ghostbusters! Extremely organized. Everybody had a function to perform and it was done expeditiously. There wasn't any sitting around because they knew they had a job to do. I have never seen an Owner be so involved in his projects. Everything was explained to me from the beginning to the end; and at the end, we did a walk through and all of my questions were answered. Clean up started at the beginning of the project and continued until they were finished. I highly recommend SOLID ROOFING!!!Solid Roofing
Date: 09/05/2024
Dear ********************,Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with Solid Roofing.Your comparison to the Ghostbusters is a perfect fit! Our team is dedicated to providing efficient and professional service, and we're glad that our organized approach exceeded your expectations.It's important to us that our customers feel informed and involved throughout the entire process. We appreciate your feedback regarding our owner's involvement and the thorough walkthrough.Thank you for choosing Solid Roofing and for your kind words. We're grateful for your recommendation!Solid Roofing TeamReview fromMichael J
Date: 04/15/2024
5 starsMichael J
Date: 04/15/2024
******* J Solid Roofing is a company that I would recommend to my family, friends and neighbors. They are a professional, knowledgeable and skilled working group. They are very open and honest. Their workmanship exceeded all expectations. They stand head and shoulders above any other workers that I know.Solid Roofing
Date: 04/16/2024
Dear ********************,Wow! Thank you so much for taking the time to leave such a fantastic review. It means the world to our entire team at Solid Roofing to hear that we exceeded your expectations and that you'd recommend us to your loved ones.We strive to be professional, knowledgeable, and honest in everything we do, so your kind words about our work ethic truly resonate with us.We're especially proud that you found our workmanship to be top-notch. That's a direct reflection of the skill and dedication of our crew, and we'll be sure to pass your praise on to them.Thank you again for choosing Solid Roofing. It's customer satisfaction like yours that keeps us going! We look forward to serving your family, friends, and neighbors whenever they have roofing needs.Sincerely,The Team at Solid RoofingReview fromJim T
Date: 10/29/2023
5 starsSolid Roofing is an outstanding company and I highly recommend them! They just completed ******* replacement, and everything went perfectly! Friendly, honest, and professional people, quality workmanship, and the yard and driveway were as neat and clean after the job was completed as they were prior to the work being started!
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