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Find a Location

Everett Chevrolet Buick GMC of Morganton has 1 locations, listed below.

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    Business ProfileforEverett Chevrolet Buick GMC of Morganton

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    145 Bush Dr, Morganton, NC 28655-4668
    BBB File Opened:
    1/1/1982
    Years in Business:
    69
    Business Started:
    10/12/1954
    Business Started Locally:
    10/12/1954
    Business Incorporated:
    6/13/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    28
    Business Management
    • Ms. Sarah Killian, Marketing Director
    • Ms. Patricia Annas, Customer Relations Supervisor
    • Mr. David K Everett, Member
    • Mr. David K. Everett II, Member
    • Mr. Sim Hamby, Sales Representative
    Contact Information

    Principal

    • Mr. David K Everett, Member
    • Mr. David K. Everett II, Member

    Customer Contact

    • Mr. Sim Hamby, Sales Representative
    Additional Contact Information

    Fax Numbers

    • (828) 433-4419
      Primary Fax
    • (828) 432-8262
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have a 2018 ***** Malibu which had *****mi at the time of purchase from morganton ****** Since Ive had the car Ive always had the service done here at Everett ***** of morganton. Any recommend service that was due I paid out of pocket to get it done for preventative reasons which is supposed prolong the life of the vehicle. There was one gentleman by the name of **** which is no longer with the company warned me that I had a oil leak from the engine (which I kept a extended bumper to bumper warranty the whole time on the car) So now Im working with the service manager **** tell me I need purge valve canister, and that will fix the problem which was like $1200 because the warranty wont cover it ok cool if that will fix the problem ok ???? 2 month later a new service advisor by the name of ***** is hired when I come in for a oil change. ***** tells me do u know theirs an oil leak present and u have very little oil in the car after I paid $1200 to fix the problem. I had every preventative done to maintain the cars engine life (tuneup fluid change filters changed any recommended maintenance that came up!!) they keep the car for 5 months and puts me in a loaner car that has developed bold tires over the course of them having my car and I start complaining bout the tires and told them I dont feel safe driving the car. So mean while they are sending information to my warranty company on a 2017 ***** Malibu with transmission problems trying to buy them selves more time to figure out how they could get the extended warranty company not to cover my car after having it for five months and assured me that I wasnt reliable for anything that it wouldnt cost me anything out-of-pocket!! Oh and the loaner car had a crack in the windshield that ***** wrote up on the contract so if I didnt get him to document that it was already there. They were going try to file it on my insurance another way to get my money over something that was their fault
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill J

    1 star

    04/05/2023

    My car is under warranty, I've had my car in their shop 3 times for same problem. Now they are giving me the run around. This business is beyond a joke

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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