ComplaintsforElement Control Roofing
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Complaint Details
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Initial Complaint
11/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had a new roof and gutters installed around Dec. 2020. Ordered black gutters when I got home they were white. the new flashing around the chimney has leaked since replaced. They mis nailed some shingles and just caulked exposed nails. was supposed to replace wood on porch overhang and didnt. Also noticed sizable holes that they just put shingled over. Was going to just deal with white gutters and downspouts until ******* said they were installed incorrectly and needed replacing AGAIN. ******* said he would redo all gutters and downspouts in correct color, replace mis nailed shingles, replace flashing and fix porch overhang. Have been told we will be there in a few weeks 2months later said 2 weeks 2 more months its tomorrow. Now no response to emails or texts. almost ******** spent and work still not complete. Dropped some black gutters off in my yard unannounced that a wind storm twisted up. Come to find out its stuff they cut the wrong length on another job so figured he would use it on ours. ******* needs to make good on his word and fix ALL these issues.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.