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Find a Location

Steel Buildings & Structures, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSteel Buildings & Structures, Inc.

    Carports
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/3/2018

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Metal manufacturer of various commercial and residential buildings.

    Business Details

    This is a multi-location business.

    Find a Location

    Steel Buildings & Structures, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      800 Piedmont Triad West Dr, Mount Airy, NC 27030-9971
      BBB File Opened:
      11/18/2015
      Years in Business:
      11
      Business Started:
      11/29/2012
      Business Started Locally:
      11/29/2012
      Business Incorporated:
      5/27/2015
      Accredited Since:
      12/3/2018
      Type of Entity:
      Corporation
      Business Management
      • Mr. Javier Herrera, CEO
      • Ms. Monica Herrera Rangel, Vice President
      • Mr. Roger Estrada, Manager
      Contact Information

      Principal

      • Mr. Javier Herrera, CEO

      Customer Contact

      • Mr. Roger Estrada, Manager
      Additional Contact Information

      Fax Numbers

      • (336) 551-3449
        Primary Fax

      Phone Numbers

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      4/29/24 contract finalized with eversafe buildings for metal building which was contracted out to Steel Buildings and Structures **** stem wall was approved to put building on prior to contractual agreement with eversafe buildings engineering **** and was told it would be additional $300 charge. Steel buildings and structures called within week of signing contract and we were told since we had a stem wall they required their installer to do an inspection, three weeks later they sent crew to inspect which that crew didnt provide proper measurements so we waited another week for a second crew to inspect, 6/5/24 we were told it would be $1500 additional to install on stem wall. After going back and forth with eversafe they covered most of that fee we paid $200 in addition to the $300 we already agreed upon. We waited 4 weeks for them to schedule installation which was set for 7/22, crew cancelled mid day stating due to weather which we had no bad weather, crew came 7/23 and said stem wall was not completely filled with concrete and 2 blocks were loose so they would not install. We were told by steel building and structures that wall needed to be repaired and that we now needed county inspection. We explained that we were agricultural and didnt require inspection and were told by company to get zoning permit and fix concrete wall, then send in documents and video and install would be set up. 7/29 After sending video of repaired stem wall and zoning permit now they are telling us they require another inspection of the stem wall which could require us to wait another month for crew to inspect. And then an additional month for crew to install. My husband is a 100% disabled veteran with ptsd and this is causing extreme stress. He will not allow them on our property again except to install building. They are outside of contractual agreement at this point and we are considering legal action if not resolved.
      Read More

      Customer Reviews

      11 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katie B

      1 star

      02/16/2024

      It took almost 2 years to get our building that we are making in to a barndo. The engineers they use are a joke. months and months and they never listened. The first storm that hit the building leaks, the sides of the building are not closed nor the eve all the way across, and windows. They invalidated our warranty because we started work on the inside. This company has the worst costumer service. now we wait to see if the dealer will fix our house. I could go on and on but im just summing up. We wasted 2 years and 100k trying to get a house and all we got was a nightmare start to finish.

      Local BBB

      BBB® of Central and Northwest North Carolina

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