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Find a Location

Green Bean Battery, LLC has 1 locations, listed below.

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    Business ProfileforGreen Bean Battery, LLC

    Battery Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.22/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/15/2023

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Green Bean Battery is a premium reconditioned hybrid battery company.

    Born out of the need for a better hybrid battery, Green Bean Battery was built around the core of creating a reliable reconditioned hybrid battery.

    Products & Services

    Born out of the need for a better hybrid battery, Green Bean Battery was built around the core of creating a reliable reconditioned hybrid battery and extending the hybrid battery life. Established in 2015, we have grown to create a proprietary hybrid battery reconditioning process that puts our hybrid batteries in a league of their own. Today, we remanufacture hybrid batteries for Toyota, Lexus, Honda, General Motors, Nissan, Ford, Mazda, and Mercury models. All of our batteries come with an Unlimited Mileage Warranty and Free Mobile Installation, at affordable price points for all consumers.

    Business Details

    Location of This Business
    1245 Thompson St, Pittsboro, NC 27312-5632
    BBB File Opened:
    6/27/2017
    Years in Business:
    8
    Business Started:
    12/5/2015
    Business Incorporated:
    12/5/2015
    Accredited Since:
    6/15/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Adrian Castillo, President/General Manager

    Customer Contact

    • Mr. Adrian Castillo, President/General Manager

    Customer Complaints

    34 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have a Prius hybrid battery from Green Bean and I purchased the life time warranty. The battery has failed and I have been approved for a battery replacement as per a May 31, 2024 email from Green Bean. I was assigned ticket #WRNTY00056902 and was told via the email that I would be contacted to schedule the replacement. It is now June 17th and I have not been contacted. My attempts to get information from Green Bean have failed; no timeline or useful information has been provided when I contact the company via phone, text, or website 'chat'. Please schedule my battery replacement immediately.
    Read More

    Customer Reviews

    54 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    SEM H

    3 stars

    07/09/2024

    I BROUGHT A HYBRID BATTERY FROM THIS COMPANY AND NOW THE BATTERY IS GIVING ME PROBLEM. I TOOK MY CAR TO THE MECHANIC AND FOUND OUT ITS THE HYBRID BATTERY, I SUBMITTED EVERYTHING TO THEM A WEEK AGO, UNTIL NOW NO ONE'S REPLIED TO ME TO LET KMOW ME WHATS GOING AND MY WIFE IS GIVING BIRTH SOON AND I HAVE NO OTHER TRANSPORTATION BESIDES MY CAR. IF I KNEW THIS COMPANY WAS LIKE THAT,I WOULD NEVER BROUGHT THE BATTARY FROM THEM , BUT YET THEY ARE SO QUICK TO PICK UP THE ***** TO SALE YOU BUT YET CANT PROVIDE ADEQUATE AND SUFFICIENT SERVICE WHEN NEEDED WHEN ITS TIME FORTHEM TO REPLACE THE MALFUNCTIONBATTERY , NO ONE IS AVAILABE .EXTREMELY UNPROFESSIONAL, CERTAINLY WOULD NOT REFER ANYONE TO BUY A HYBRID BATTERY FROM THEM.

    Local BBB

    BBB of Eastern Carolinas

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