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          Find a Location

          Mitchell's Academy has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Mitchell's Academy

              1301 Buck Jones Rd Raleigh, NC 27606-3353

            • Mitchell's Academy

              2616 Forest Hills Rd SW Wilson, NC 27893

            Business ProfileforMitchell's Academy

            Beauty School
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Mitchell's Academy is an accredited cosmetology and esthetics school, offering both services to the public for discounted prices.

            Business Details

            This is a multi-location business.

            Find a Location

            Mitchell's Academy has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Mitchell's Academy

                1301 Buck Jones Rd Raleigh, NC 27606-3353

              • Mitchell's Academy

                2616 Forest Hills Rd SW Wilson, NC 27893

              Location of This Business
              1301 Buck Jones Rd, Raleigh, NC 27606-3353
              BBB File Opened:
              4/1/1986
              Years in Business:
              62
              Business Started:
              7/1/1962
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 199157 for this business, issued by U.S. Department of Education

              These agencies may include:

              U.S. Department of Education

              1990 K St NW

              Washington DC 20006

              (202) 502-7300

              https://www.ed.gov

              Business Management
              • Mr. B. Ray Mitchell Jr., President
              • Mr. Ricky Mitchell, Vice President
              Contact Information

              Principal

              • Mr. B. Ray Mitchell Jr., President

              Customer Contact

              • Mr. B. Ray Mitchell Jr., President
              • Mr. Ricky Mitchell, Vice President
              Additional Contact Information

              Fax Numbers

              • (919) 469-1107
                Primary Fax

              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amy B

              1 star

              04/22/2022

              HORRIBLE school. The owner took my money and now I'm in the process of getting it back. He kicked me out of his school with no reason, or written notice. A LOT of corrupt things going on in this school. This school is on its way down. I would never recommend ********'s Academy to anyone as this school is a joke and the owner is money hungry. It is a self taught program basically and the esthetician teacher doesn't teach. She just sits around and cusses, plays rap music, and talks a lot of crap about other people behind their backs, including students. It was a very toxic place and I was harassed by students who had street behavior. I was harassed to the point where I felt unsafe and Mr. ******** did nothing about the girls in his school. He let them do whatever they wanted. When I finally stood up for myself and reached my breaking point after being bullied and harassed, he told me to not return to school. Keep in mind he didn't give me a reason or give me written notice. Guess he doesn't know the law. Luckily my credit card company agreed with my statement and I am going to get a full refund from this scam school. Avoid like the plague.

              Mitchell's Academy Response

              04/27/2022

              Mitchell's Academy has been educating young adults for nearly 60 years. An organization does not have that kind of "staying power" by mistreating people. This individual enrolled in our school November 2021. Within just a few weeks, we began receiving reports of disturbances in the class. Each report was investigated, and a common thread was found, this individual. Regular disturbances continued, each warranting a meeting with the student, the school's Director, and Mr.*********.

              Approximately 2 ½ months into enrollment, the incidences began becoming more frequent and more intense. The student had multiple situations of very loud outbursts to other students and sometimes teachers, frightening others in the school. Each of these outbursts were documented and discussed with the student. She admitted having difficulty at times controlling herself. We asked what the school could to do to help her. The requests made were approved; essentially, a partial isolation from others. Two days after this occurred the student accused another student of pushing her in an aggressive manner. The alleged incident was reviewed on camera, with the student reviewing it as well; no such action was seen. It was only 1 week after this when the final extreme vulgar language outburst occurred, resulting in termination from the program. Harsh and/or vulgar language is a serious violation of the school's rules. The outburst was so loud as to be heard at the other end of the school in a closed office. This event, as well as others, were all captured on the school's video security system. While reviewing the video for this event, no other student was found to have been a part of it. Other students in her class had become afraid for their own safety.

              She obtained an attorney to get part of her money refunded (the school only received approximately 20% of the tuition amount owed). After her attorney learned more details which the student omitted, her attorney dropped the case, never going further.

              She also reported the school to the state licensing agency, using the same accusations. The agency sent an inspector to investigate, and they too found the claims to be without merit.

              Customer Response

              04/28/2022

              The incidences hat the owner is speaking of are the students that harassed me and he did nothing about this. I have an audio recording of a conversation I had with*************** stating that he did not want to talk about the "problem". He felt as though a student trying to physically attack me was OK and he also thought that those same girls who HE told not to talk about the incident, did so anyways, and he did NOTHING about it. Those girls made me cry and have a panic attack and*************** made me leave his school. He should have sent THEM home, not ME. I am not done with this crooked man.

              Customer Response

              04/28/2022

              My lawyer didn't drop the case, I won my Citi dispute because they found this "school" to be bogus and they were unlawful in stealing my $4762, but I got that back.*************** doesn't bear any truth in the above statement. He is a crooked liar.

              Local BBB

              BBB of Eastern Carolinas

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