About
Important information
- Additional Info:All complaints and reviews for Cornerstone Building Brands, and their over 20 brands and 150 locations, are handled by BBB of Eastern Carolinas. The number of complaints and reviews reflected on this BBB profile represents the world wide total for Cornerstone Building Brands.
Overview
Headquarters
Cornerstone Building Brands
5115 New Bern Ave
Raleigh, NC 27610
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 5/30/2024
Years in Business: 82
Business Details
- Local BBB:
- BBB of Eastern Carolinas
- BBB File Opened:
- 10/21/2009
- Business Started:
- 1/1/1943
- Business Incorporated:
- 11/16/2007
- Type of Entity:
- Corporation
- Alternate Names:
- American Building Components
- Atrium Windows & Doors
- Cascade Windows
- Stoneworks
- Great Lakes Window
- MBCI
- Metal Depots
- Metallic Building Systems
- Mitten Building Products
- North Star Windows & Doors
- Ply Gem Canada
- Prime Window Systems
- Reed's Metals
- Robertson Building Systems
- Silver Line Windows & Doors
- Star Building Systems
- Trubuilt Door Systems
- Union Corrugating
- Eastern Architectural Design
- Fortify Building Solutions
- Ply Gem Industries, Inc.
- Ply Gem
- Simonton Windows & Doors
- Business Management:
- Mr. Gary E. Robinette, President
- Mr. Shawn Poe, Secretary/Treasurer
- Ms. Nikki Miles, Complaint Contact
- Number of Employees:
- 500
Additional Contact Information
- Principal Contacts
- Mr. Gary E. Robinette, President
- Ms. Nikki Miles, Complaint Contact
- Customer Contacts
- Mr. Gary E. Robinette, President
- Mr. Shawn Poe, Secretary/Treasurer
- Ms. Krista Eads, Executive Assistant
- Mr. John Purvis, Division Manager
- Mr. John T. Forbis, President
- Ms. Keri Smith, Company Contact
- Ms. Maria Barnhart, Operations Manager
- Ms. Chelsey Godfrey, Social Media Specialist
- Ms. Nikki Miles, Complaint Contact
- Fax numbers
- Other Fax: (919) 677-9581
- Additional Phone Numbers
- Other Phone: (919) 677-3900
- Other Phone: (877) 386-5769
- Other Phone: (800) 933-5769
- Other Phone: (816) 903-6400
- Additional Email Addresses
- Primary: Email this Business
Additional Information
Latest Reviews
Molly K
"I had Mitten siding installed on my house, and unfortunately encountered a serious issue: the siding warped due to direct glare from my neighbors windows reflecting sunlight, creating localized hotspots. When I reached out to Mitten, they stated their siding cannot tolerate sustained temperatures above 160F, and that such conditions were excluded from warranty coverage." ... Read full review
Timothy F
"We put request in for 3 ***lacement windows under warranty. We started in 2022 and have not received any return calls." ... Read full review
Robert R
"We started the process of attempting to have a warranty claim on serveral windows back in November of 2022. We started by reaching out to the dealer that sold our builder the windows." ... Read full review
More Resources
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