We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Crowdfunding

CoFund My Pet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crowdfunding.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    06/07/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Raised money for my sick dog for his vets bill. He was put to sleep. I haven't been able to use my card since I was told I need a 4 digit pin and I was never given one. I keep trying to reach the number on the back of the card which it isn't even a toll free number its a number to a ***** remodeling company. Left several messages and never get a return call. Sent many emails to the CoFund my pet email still the same result. No reply. This company needs to pay for what they are doing to the helpless animal owners of people who have sick animals!! This is absurd!!

  • Initial Complaint

    11/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    We started a campaign in September for my dog on this site because it ensures funds go to vet bills. We thought our donors will have security in knowing that this is ONLY for our dog Apollo's heart surgery. The campaign raised $1500 and we were set to receive $1385 of the funds. I requested the debit card and received an email on November 10th that my card is in the mail. It's been ********************** sight.I tried emailing and no response. I contracted them via Instagram. No response. I even found the founder's link on LinkedIn and sent an message and waiting for his response. What's worse is that I received notification that the site is shutting down as of 12/13. We need to transfer our funds to our card before then to use. This is beyond frustrating as we are trying to pay for my dog's heart surgery on 12/26.

  • Initial Complaint

    11/14/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Friends donated $875.00 To help dog surgery.Recieved debit card, but declined at vet office.Card should have $809.40 Not able to get a phone # ...sent msg but no response. May be a scam..Phone # on card goes to a wrong #..Call master card, they sent me to another bank, but they don't help..

  • Initial Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was raising money for my pet who is blind in one eye. There's up to 500 usd dollars donated. It says I can request a debit card but all the screen does is load. I've emailed them 3 times so far and I have recieved no response from anyone.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

F

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

9650 Strickland Rd STE 103

Raleigh, NC 27615-1903

Get Directions
Visit Website

Customer Complaints Summary

6 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.