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Find a Location

KJ Natural Stone & Remodeling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKJ Natural Stone & Remodeling

    Granite Installation
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.6/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    KJ Natural Stone & Remodeling has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      532 S. New Hope Rd., Raleigh, NC 27610
      BBB File Opened:
      8/17/2010
      Years in Business:
      25
      Business Started:
      8/1/1999
      Business Incorporated:
      8/18/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • KJ Natural Stone, LLC
      • K J Stone Countertops
      • KJ Stone
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      9:00 AM - 4:00 PM
      Business Management
      • Ms. Katya Lopez, Managing Member
      • Mr. Nanfer Lopez, Member
      Contact Information

      Principal

      • Ms. Katya Lopez, Managing Member

      Customer Contact

      • Ms. Katya Lopez, Managing Member
      • Mr. Nanfer Lopez, Member
      Additional Contact Information

      Fax Numbers

      • (919) 876-6199
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I purchase quartz countertops and glass tile (plus installation) from this company - $3927.50 for countertops and $1842.04 for glass tile. To provide a little background the company sent a person to measure the areas in my kitchen twice to be sure the measurements were correct. After the countertop was installed today I was asked to inspect it. I noticed at that time that part of the countertop was hanging over and extending beyond the island front on one side (left side) of the island but was flush against wall and walls on all other areas of the countertop. The installer called the store to discuss. Shortly later I received a call from Amanda who went on to tell me that it was my fault that I did not tell the measurer that the countertop should be flush on both sides and that it would cost me an additional $795 for them to correct the problem. I explained to her that the measurer told me that the countertop would extend the length of the island not beyond the island and that I hired them as they are the professionals. I also pointed out that my old countertop was flush and that it was going to be different (flush on one side and not flush on the other) then that is a conversation that the measurer should have had with me as I am the customer and they are the professionals. I was also told that if they removed the countertop they do not know when they could get it replaced and that in the meantime I would have to go without a island countertop which means I cannot use my sink or dishwasher. I was extremely disappointed that they would hold me at fault. And charge me additional to make the repair.

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bobby W

      5 stars

      10/16/2023

      We did a complete counter top replacement with KJ Natural stone. ****** was very knowledgeable and patient with us on picking out which piece of granite we used. The installers were very friendly and did a professional job. We definitely recommend them to others looking for counter top needs.

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

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