Business ProfileforLeith Inc

I spent 2 hours at a Leith dealership, purchasing a new Bronco. The salesman was great. I explained to him that my registration card still displayed my old car (which I had actually SOLD TO THIS SAME LEITH DEALERSHIP less than a year ago). When I sold that car to Leith, I simply pulled the tags and put them on the car I would be driving and had everything transferred over through NCDMV. When I went in to purchase the Bronco, I explained all this to the salesman BEFORE he submitted the deal to his sales manager. He said the registration card not being updated was not an issue, and walked outside, looked in the door jamb of my car, and wrote down the CORRECT VIN number from inside. Management then went outside and did an assessment of my car, themselves. Looked all through it, drove it, then wrote up the deal to include the trade allowance they came up with. I had already turned my keys over to the sales manager, and I waited to see the finance manager so I could sign the paperwork. The new car had been taken to be filled up with gas and to be washed, and I finally sat down with the finance manager to sign the documents. As I was signing the paperwork, I discovered on the trade-in sheet that the sales manager used the PREVIOUS vehicle (which had already been SOLD to them MONTHS ago), and he had based the numbers in the deal on the previous car, not the current car I was trading, regardless of the fact the salesman wrote down the correct VIN, year, and model. Almost 3 hours into the process, when I discovered they had used the wrong car, the deal was immediately rescinded. They did not try to make things right. They did not even apologize for their error. This is not the first issue I have had with a Leith dealership, but I can assure you it will be the LAST. I will NEVER darken the doorway of ANY Leith dealership again for ANY reason, and I will also make sure my friends and family know what they did as well.