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Business ProfileforModern Plumbing & Backflow LLC
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 313 Sherwee Dr, Raleigh, NC 27603-3521
- BBB File Opened:
- 1/19/2016
- Years in Business:
- 8
- Business Started:
- 10/1/2015
- Business Incorporated:
- 10/7/2015
- Accredited Since:
- 10/13/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of L.33103 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors
These agencies may include:
North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors
1109 Dresser Ct
Raleigh NC 27609
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Kelly, Accounting Manager
- Contact Information
Principal
- Ms. Julie Floyd, Managing Member
Customer Contact
- Ms. Julie Floyd, Managing Member
- Ms. Jamie Peele, Customer Contact
- Mr. Jeremiah Joseph Hamilton, Service Manager
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
21 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Candace M
10/27/2023
Modern Plumbing & Backflow LLC Response
10/30/2023
Thank you for taking the time to share your concerns on the BBB platform. We appreciate all feedback, as it helps us improve our services and address any issues that *** arise.
We apologize for any inconvenience caused by the temporary fix provided. Our intention was to ensure that you had a functional solution while we worked on a permanent resolution. We understand that this *** not have met your expectations, and for that, we sincerely apologize.
Upon identifying the issue, we promptly sent you a detailed quote outlining the necessary repairs to address the problem permanently. We understand that you have not accepted the quote at this time. However, we would like to emphasize that our team is ready and available to assist you whenever you are ready to proceed.
We value your business and want to ensure your complete satisfaction. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We are committed to resolving this matter to your utmost satisfaction.
Thank you for your understanding and patience.
Best regards,
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