ComplaintsforLawmen's Police Supply
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Complaint Details
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Initial Complaint
01/02/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
In January of 2022, I ordered a pair of boots. I was informed within a couple weeks that the boots were on back order and a date for delivery was not available. I called to cancel and was told it would be cancelled. In June of 2023, I received a shipping notice. I called and explained the situation and again was told it was cancelled and the boots were returned to sender before they reached my address. I requested a refund since the boots were charged to my card just before they were shipped in June 2023. I never received a refund. I was told via email in July that I would receive a check "soon". I emailed again (and called) several times in August, September, October, November, and December (2023); each time, the agent said "I'm sorry for the delay; you will receive a check soon". The latest message was dated December 18 stating the check would be mailed on December 22. Today is December 29, and no check. The full amount including tax is $168.90.Initial Complaint
08/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Failed to send product. Ive been promised a refund 3 timesInitial Complaint
07/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
It’s been 12 months since I placed an order with this company for 9 mm ammo. I never received my order or any correspondence regarding my order. For a company that proclaims to cater to first responders it’s astonishing that they would be willing to lie and cheat this community that makes the sacrifices that we do. I hope for prompt and proper resolution to this issue.
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This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.