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Business Profile

Security System Monitors

Security Force, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJoy H

    Date: 07/17/2023

    1 star
    I am so disappointed with this company there men came out to sell there products to my husband who are disabled am only one working and they puts it in my name and am not home am at work not using it but on my credit report cause I did not purchase anything

    Security Force, Inc.

    Date: 07/18/2023

    *****************,We apologize for the experience you had recently. Upon reviewing your information, we installed your system back in 2017 for our affiliate Guardian protection. Your services are with them s***e that point, Security Force *** has not actually spoke to you or been to your home s***e April 2017 when we performed a service for a sensor you had dislodged. If you would like please email me any information on who was at your home and I can research accordingly to assist as i may have missed something but will do anything to assist.
  • Review fromB. R.

    Date: 04/28/2023

    1 star
    ****** in the office is completely incompetent. Ive have been trying for 2 months (since 3/1/23) to have billing switched over to my company. I didn't even get to talk to her until 4/25 in which she said she was going to email me some items. I got nothing. Left a voicemail on 4/26, called again on 4/28. What is it going to take for you guys to actually take my companies money?

    Security Force, Inc.

    Date: 05/01/2023

    ********************, we apologize for any confusion. Your account is not with **********************. Security Force does contracting work with ***************** who is the owner of your accounts. I see the notes and emails we have received from them and we have worked with ***************** to get this handled. I will be calling you directly to get you connected with the proper person. I would hope that after i get this resolved that you could remove this complaint, as Security Force cannot do anything outside of what ***************** has us do. Thanks

    B. R.

    Date: 05/06/2023

    They have helped me to find where the hang-up actually was. It wasnt necessarily their fault but they were able to push communication through once this complaint was filed.

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