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Business Profile

Used Car Dealers

Aria Auto Sales Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased vehicle and about 2 weeks later it broke down. Changed the battery drove it again the vehicle broke down a few days later. Called **** and told them about the problem they said they would fix it. Brought it in to be fixed the next day and on the way home it broke down again. Took it to Nissan dealer a few days later and they did a diagnostic test on it and informed me that the codes read that I need a new transmission. I called **** to inform them of this the same day and they said theres nothing that they can do about it. Tried to go through the third party warranty that we purchased from **** at the time we purchased the vehicle but they wouldnt cover it. They said it was a preexisting issue that isnt covered. All this is saying that they sold me a vehicle that had existing problems. I believe they wanted me to get the third party warranty because they knew something was wrong with the vehicle.

  • Initial Complaint

    Date:08/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Brought a vehicle from dealership under 48 hrs ago and the vehicle is not safe to drive nor transport my children took the car back and asked them to fix it they laughed and said nothing was wrong with car even after hearing the noise like I was slow they was trying to my me effort to fix the situation even though in the state of NC you have 72 hrs

Aria Auto Sales Inc. is NOT a BBB Accredited Business.

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