Business ProfileforCollision Service Investigators

My family of 6 are very blessed and thankful to Danny************ at CSI for our diminished value claim! Our saga began over 9 months ago when our brand new **** Explorer ST with only 7k miles (didnt even have a chance to get the first oil change before the accident!) was t-boned at an intersection. The other party was cited 100% at fault this was our first time ever dealing with an accident/insurance claim for a vehicle. After contacting Danny over 7 months ago, we started the journey of trying to settle the diminished value claim against the lovely ************************** agencyAt the start of the process I had no clue how obnoxious an insurance company could actually be! Danny is certainly one cut above the rest as he knew the process inside and out. He would counsel me though the multiple challenges of just trying to have National General acknowledge the claim in the first place this took over 3 months alone. Then Danny was able to navigate the initial (extremely low) diminished value settlement offer ($1,600 for a vehicle that sustained over $10k in repair costs); unacceptable. In the end we were able to settle at $6k in diminished value! Thank you Danny Now here is the important part about Danny. In that time period of working my diminished claim, Danny and I exchanged a staggering 262 emails on this subject! His dedication is unprecedented to helping others in this situation, his knowledge is the most Ive seen in the business, and his connections to influential organizations such as NC ********** of ********* and others add significant credibility that Danny will get it done. He also answered my calls day or night- to provide additional guidance and insights on what to do next. He always had a plan on how to proceed forward. I highly endorse Danny************** for your diminished value needs. You will not be disappointed; I can promise you that!

****, first let me say thank you for allowing me to be your appraiser. I know we had several emails and phone conversations about your claim, but I did not realize there were 262 emails. Now, I believe in providing the best customers ********************** as possible, and sharing my knowledge to help my customers thought the claim process is important to me. So if it took 262 emails to help a customer, I just do it! As for the length of time it took to settle claim, it did take longer than I was expecting. Yet in the end you did not give up on me, and together we finished the race with a settlement you were happier with. Once again ****, thank you for allowing me to be your appraiser. and you kind words about me.*****