Reviews

Review Details

• Review fromDennis C

  Date: 06/05/2025

  1 star
  My options for cancelling our membership, defaulting or whatever you wish to call it boiled down to 2 and only 2 options: 1) pay them a f*****g $4,000 termination fee or 2) they notify collections that I'm delinquent on paying my maintenance fees. My membership is paid in full. My maintenance fees are paid in full. Our daughters don't want the membership. We are both ************************************************* a cabin again. Our agreement says on the backside of our signed document which their attorney with 26 years of experience can't find, lost, misplaced, forgot to turn the page over or whatever the f**k his excuse is says we can default for 4 years of our maintenance fees which at our current rate would be $1,977.76. Or they would set us up with a good *** credit card for $4,000 to pay the fee. Anxious to get out of this we signed up for the card and then they added all kinds of extra membership stuff to the docusign garbage for us to sign. I am beyond disappointed and ****** that its costing us $4,000 to opt out of this contract. FOUR THOUSAND DOLLARS ON TOP OF EVERYTHING ELSE THEY'VE ALREADY FLEECED US OUT OF. Am I happy? Do I sound like it? Would I recommend them to anyone else? Not in my lifetime! Oh , and I forgot to tell you I have this all on audio and written file. When my recorder notified my rep ******** that this call was being recorded her response was "What's that noise? " I answered its you being notified that you are being recorded! C'mon TRA is this the best you can do? I bet not.

• Review fromCraig R

  Date: 06/03/2025

  1 star
  TROA is a scam. I was misinformed and mislead. Their membership is useless. Then they call me to tell me for ***** more they will upgrade my membership. This is why for the first 30 days u have to call them to make any reservations. So you are stuck with it. Stay away from this membership

• Review fromPAT C

  Date: 05/02/2025

  1 star

  PAT C

  Date: 05/02/2025

  Joined, paid off the membership. We dont use it so I have been trying for 2 MONTHS to cancel the membership. Apparently they only have 1 person in the entire company that can "assist you" in the cancellation process. That person does not work much apparently, and DOES NOT RETURN PHONE CALLS. Finally got ahold of someone that didnt want to take a message but actually put me on a schedule Sunday, but my wife could not make that. Called the number the confirmation email gave me, but of course that person did not deal with cancellations so back to square one. They tell me i have to speak to someone for about an answer to hear my cancellation options.Since starting this process, they have sent a maintenance fees bill. SO here is my cancellation options.... I AM CANCELLING MY MEMBERSHIP, YOU HAVE BEEN NOTIFIED IN WRITING INITIALLY, AND THROUGH MANY PHONE CALLS AND MESSAGES. I AM NOT PAYING ANYMORE MONEY AS A RESULT OF YOUR FAILURE TO BE RESPONSIVE TO YOUR CUSTOMERS. THERE ARE NO OTHER OPTIONS THAT I NEED TO SPEND AN HOUR ON THE PHONE DISCUSSING *** *******
  

  Travel Resorts of America

  Date: 05/08/2025

  Dear *******,I apologize for the delay in our teams getting back to you. Upon research, I do see that you reached out to Travel Resorts of America (TRA) through the on-line chat requesting to cancel on March 4, 2025, and our on-line coordinator provided you our ************** phone number. I do show you called in but hung up before leaving a message. Normally, our on-line agent would also email your call information to our ************** Supervisor team which was a step missed. I have spoken to his manager to do a refresher training on so this does not happen again. Our records show you called back on April 21, 2025, and spoke with one of our member service agents. It looks like there was phone calls going back and forth until the beginning of this month to schedule an exit options presentation. Would you like us to assist with finding a better day than the 16th as both you and your wife will need to attend the presentation? I have asked our team reach out to you. Again, sorry that it took us as long to get you to the correct department.Sincerely,Travel Resorts of America

• Review fromBlair S

  Date: 04/07/2025

  1 star

  Blair S

  Date: 04/07/2025

  We joined this campground membership about 3 years ago to increase our options when **ing extensively as retirees. We used it a few times over the first 2 years but not even once last season due to a major health issue that surfaced. I had to be Life-Flighted to a specialty hospital where I spent the first 7 days in ************** followed by another 8 days in Cardiac Care.I have not been permitted to drive since then and had to sell both my ** and RAM 3500 truck to cover the first of nearly $250,000 in medical bills received so far. So, obviously, the ** lifestyle is history for us.But we continue to receive monthly bills from Travel Resorts of America even though we notified them of our situation and attempted to cancel the membership. Their management states that, even though we can no longer use their facilities, there is no way around our obligation to pay their membership loan with an outstanding balance of over $11,000.We post this review as a warning to others who might be considering membership in Travel Resorts of America and our personal recommendation that you pass on their presentations.
  

  Travel Resorts of America

  Date: 04/10/2025

  Were sorry to hear that youre not feeling well and wish you a speedy recovery. For ***** compliance and to protect your privacy and health information, we will follow up with you via email to discuss how we can best assist you.

• Review fromDavid C

  Date: 03/04/2025

  1 star

  David C

  Date: 03/04/2025

  Only giving it a 1 since I can't put -1 on here. ************** in ************** is dirty, boring and in one hour you have seen every thing they have to offer. ******* store has a 200 percent markup. Spots are so cramped I can hear conversations in other campers.I bought a foreclosed membership and paid in full with maintenance fees. I stayed there twice. Work then moved me across the country. I'm over ***** miles from **************. I tried to give it to a friend who would use it. Travel resorts of america wanted another 1000 dollars in fees. I told them I didn't need it. That was 6 months before dues were due. They still sent me next year's bills and by the time mail got to me it was 3 days overdue. I tried to cancel again and they refused to cancel it without paying another ********************* they made alot of money when I bought it. This company only cares about stealing your money. Do not do business with them.
  

  Travel Resorts of America

  Date: 03/11/2025

  Thank you for your review. We have responded to you directly due to the confidential nature of the information we have provided to you.

• Review fromT. K.

  Date: 12/02/2024

  1 star

  T. K.

  Date: 12/02/2024

  In 2022 my wife and I stayed at **************** with our new-to-us RV. We ended up in a sales presentation where we were pressured into membership plans that we weren't sure about. The sales people sold us a 3-year trial membership with access to the online features which included condos, cruises, and air fare. We were happy trying this out for 3 years to see if we were "camping people." In November, 2022 we wanted to look into some travel to **, so we opened the website and found that none of the promised features were available to us. I emailed customer support, and on November 30, ********************************************************** I couldn't explore those promised features without upgrading my trial to a higher tier. I explained to him that I might be interested, but I was at work and couldn't pursue at that time. The high-pressure sales kicked in, and I ended up with an upgraded plan which allowed me access to the features which I was originally promised. We tried out the "deals" on hotels and travel, and found that they are still more expensive than competitors such as Priceline. In the original sales demonstration we were told there was a price guarantee, but I have since been unable to find any other evidence that was ever true. Now, we realize we are not "camping" people. We will never save money by using the travel options on their site. My wife recently lost her job, and we want out of our contract. Travel Resorts and their horrible ethics have pointed at the signed contract to refuse us, and deflect whenever we ask about the original deception which got us into this boat by not providing that which was originally promised to us. Travel Resorts of America is a time share with legal technicalities to avoid consumer protection laws which apply to time shares. They don't care about their customers, only the money. Now they won't even respond to my lawyers! This is a total scam.
  

  Travel Resorts of America

  Date: 12/03/2024

  Dear ***** Mrs. ******** explained in our correspondence, your membership does include:1. Travel Services - rental discounts through Coast to Coast and their travel service program and Hopaway. Additionally, through your upgrade, your new membership went from a 5-year trial to ************* which has a Tier 2 Ask ****** affiliated membership. Your Tier 2 membership has access to discount hotel, condo, cruise, rental cars, flights, etc.2. Cabins/Rentals cabin fever clubs allow for cabins/rental unit usage at Travel Resorts of America (TRA). Cabin/Rental units are also available through your Coast to Coast membership.3. Timeshare TRA is not a timeshare company. *** sells private campground usage memberships.4. Attorney Response - we have corresponded with your attorney. We are sorry that your experience has not met your expectations and have not provided you with the cancellation response expected. We are sorry to hear of ******* layoff and hope that she finds the right fit for your family. Our records do indicate that both your loan and maintenance fees accounts are delinquent as of today. Should you need to work out a payment plan with our ********************** at ************** and request our manager, ***** *****.Thank you

  T. K.

  Date: 12/07/2024

  I accept this response. TRA finally responded to my lawyer after 5 months of silence.

• Review fromTerry G

  Date: 11/14/2024

  1 star

  Terry G

  Date: 11/14/2024

  I signed up for Travel Resorts and shortly after i was diagnosed with 2 types of cancer, both requiring radiation and/or chemotherapy. I have not been able to utilize my membership and I am now looking at a liver transplant qnd have numerous appointments trying to get listed and become eligible for a transplant. Regardless of this I still have to pay maintenance fees and they will not let me out of my contract unless i upgrade my membership for $5,000 to ****** which makes absolutely no sense to me when i probably never use with my cancer and related issues. Very, very disappointed in my dealings with them. I highly recommend that you dont buy into their business, its qll qbout the money and not for the members.
  

  Travel Resorts of America

  Date: 11/19/2024

  Mr. ****** We are truly sorry to hear about your medical condition and sincerely hope for your improved health soon.If you would like to provide us any additional information with documentation for us to review in reviewing your membership status, please provide documentation (i.e., physicians note) for consideration. You may send it to ************************************************************ (Attn: Momi), and we will review it and provide options accordingly.Regarding the question you asked pertaining to the credit card you used at the time of purchase, unfortunately, we are unable to assist. We recommend reaching out to your credit card company to address the matter with them.Please let us know if theres anything else we can assist you with.
  

  Travel Resorts of America

  Date: 11/19/2024

  Mr. ****** We are truly sorry to hear about your medical condition and sincerely hope for your improved health soon.If you would like to provide us any additional information with documentation for us to review in reviewing your membership status, please provide documentation (i.e., physicians note) for consideration. You may send it to ************************************************************ (Attn: Momi), and we will review it and provide options accordingly.Regarding the question you asked pertaining to the credit card you used at the time of purchase, unfortunately, we are unable to assist. We recommend reaching out to your credit card company to address the matter with them.Please let us know if theres anything else we can assist you with.

• Review fromLawrence S

  Date: 10/28/2024

  1 star

  Lawrence S

  Date: 10/28/2024

  I bought a camping package from travel resorts of America. I was told by the lady that sold it to us if it didn't work out that they would sell it for us. Now the say no they don't do that. My membership is paid in full. I haven't used it in over 4yrs. They say until my maintenance fee is up to date they won't cancel my membership or even take it back. They don't call you back or anything. They refuse to help me til I pay them $139.00. They are a complete scam. I don't want it anymore and they won't cancel my membership even though it's paid in full. I am at my whits end with them. How do I just cancel it?
  

  Travel Resorts of America

  Date: 10/31/2024

  We wanted to apologize for any frustration you may have had regarding your membership. With regards to Travel Resorts of America (TRA) selling your membership on members behalf, we would like to provide you below the from the 10 Common Questions document where this is addressed. TRA assists in the paperwork needed to transfer memberships which you signed and acknowledged on May 21, 2017. "Transferrable: Your membership can be sold, willed or transferred to multiple generations. The majority of our members plan to keep in their family as a legacy. If transferring we will assist you with all the paperwork and questions. *** will not sell the membership for you."Once you have identified a buyer or transferee, we can send document to both parties which fees apply. Our records show you spoke with *************** about transferring your membership in January 2022 and again in October 2024. Our records currently show your maintenance fee account delinquent, once paid and brought current, we can provide options cancellation option by scheduling an exit presentation.Should you have any questions, please feel free to reach out to us.

• Review fromLynn R

  Date: 10/22/2024

  1 star

  Lynn R

  Date: 10/22/2024

  Went to their location that the $20 got us after going to a travel trailer expo. Once we were set up on Friday and went on tour on Saturday, they gave us their spiel about what the cost would be which was over $9000 almost $10,000 +799 for maintenance fee every year and you had to sign a 30 year contract. My husband and I are 70 years old. Were not about to sign a 30 year contract and there was no way to get out of it. I dont think theyre very reputable or beware you dont wanna deal with them
  

  Travel Resorts of America

  Date: 10/24/2024

  Good Morning We do show you attended a 90-minute presentation at ****************. As offered at the ** show in exchange for you attending this presentation, we offered you to stay and experience the campground as well as 21-day free camping and two additional gifts. Our memberships are not for everyone. Our memberships vary in price depending upon our member's needs, desires, and how they choose to travel. Thank you giving us the opportunity to tell you about our membership and to see if it was a good fit for your family.

• Review fromNancy L

  Date: 08/30/2024

  1 star

  Nancy L

  Date: 08/30/2024

  This company lied to us about the monthly payment and didnt tell us about the yearly maintenance fee and will not let me out of the contract. I am fighting cancer right now and I dont have the money to pay them but they dont care and will not help me.
  

  Travel Resorts of America

  Date: 09/05/2024

  Good Afternoon,We are sorry to hear of your health issues. We will keep you and your family in our thoughts and prayers. We wanted address your concerns. We see that you purchased a 5-year trial which expires on 7-1-2028 as shown in point 2 of your contract documents with permitted resorts of ************** (**************), ******************* (*******) and ************** (*******). At the time purchase, your contract shows that you paid the document prep stamp fee per Florida state law of $13.98 and financed the entire purchase. In your Sunshine State Resorts, LLC Financing Agreement document, it shows the first six months payment amount for $56.23 monthly, and a $108.20 per month payments for the balance of the financing term of 54 months. As for your annual maintenance fees not being communicated, in your contract document section B. Purchase Price and Fees shows the annual maintenance fees at time of purchase of $499.00 and if paid annually this reflects a 10% discount and if chosen to pay quarterly is $138.61 which you chose to pay annually. Additionally, point 10 explains the maintenance fees and how the annual increase is calculated. Our records show you executed your contract via DocuSign and completed copy was sent to you and ****** at your respective emails on 7/2/23 at 12:33 and 12:36 am respectively. Please feel free to reach out to our ********************** at **************. To make payments, whatever the sum might be, can be done on-line at **********************.