Business ProfileforTriangle Foot & Ankle Specialist, PC

On October 19, 2022, I was charged $170.56 by the Triangle Foot and Ankle Specialist with no explanation for the higher charges. My insurance was billed $172.84 for total charges. My responsibility was $90.56 toward the deductible. However the facility charged my credit card $170.56 with no verbal or written explanation. I contacted my insurance company (*****), and they called the Triangle Foot facility. Only then did the receptionist explain the charges. I needed to reschedule an appointment for my daughter with Triangle Foot and Ankle Specialist on October 3, 2022, so I called on Friday, September 30th to reschedule. I left a message because they did not pick up. I contacted them well before their 24 hour cancellation period policy, yet they charged me a $35 missed appointment fee. I was not made aware of this until I inquired why I was charged more on October 19th. In addition, I was also charged $45 for a small tube of wart remover on October 19 (******** wart gel salicylic acid 17%) and was not given the option to purchase an over the counter product with the same ingredient for much less. I asked the facility if I could return the product for reimbursement upon finding out what I was charged; however, the facility refused to reimburse me. I am asking for assistance in reimbursement for the $35 and $45 charges. I believe the Triangle Foot and Ankle Specialist facility has been unfair in these charges and situations.