Business ProfileforDoug Henry Chevrolet Inc

I reached out to ********** Chevrolet and spoke to ***** about purchasing 2022 traverse. I let him know I have a current lease and would be open to trading as I had 3 more months on my current lease. IHe said he had a Black LT cloth in transit. I ask if I sent him my vin, mileage and pictures could be work up a deal and he said yes. We then started texting information and after I received the signed numbers for either purchase or lease I let him know I was good with the lease numbers and ask what were next steps. He told me the car was scheduled to arrive 1/28 but that they do come in early sometimes and that I would just need to do the credit app. He sent me the link and I submitted the credit app and ask him to let me know once he received ** the information. He said it was pending ********* and that his manager had gone to get a car from another dealership and would give me a final number as the initial page had a range from 397-407 36 months 15k miles. I ask him what I needed to do if I wanted to move forward and he said just the credit app and nothing. He then text me the next day and said the system had amortized it wrong and the payment would be 448 and some cents. The sales manager called my and apologized saying he had input some wrong numbers and that the price would be 400 and some cents. I said that is good and******- sales manager said it was his fault and not to be mad a *****. He said you and ***** can work out next steps but that they expected the car to come that day which was Wed 1/26/2022. I told him to have ***** let me know when the car arrived and I would come get it. I didn't hear from ***** on Wednesday and figured it didn't arrive or they were inspecting it. I received a call from ***** 1/27/2022 that they sold my car to someone else last night without calling me to let me know it had arrived. They do not have another car like mine and did not try to make it right. They knew I was planning on buying the car but never let me know it arrived.