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          Capital Chevrolet, Inc. has 1 locations, listed below.

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            Business ProfileCapital Chevrolet, Inc.

            New Car Dealers
            BBB accredited business

            Contact Information

            9820 Capital Blvd

            Wake Forest, NC 27587-7782

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            Email this Business
            (919) 834-6441

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            Customer Reviews

            1.33/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/17/2020

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            9820 Capital Blvd, Wake Forest, NC 27587-7782
            Email this Business
            BBB File Opened:
            8/23/2017
            Years in Business:
            8
            Business Started:
            10/12/2015
            Business Incorporated:
            10/12/2015
            Accredited Since:
            9/17/2020
            Type of Entity:
            Corporation
            Number of Employees:
            150
            Business Management
            • Mr. Casey Best, Executive Manager
            • Mr. Jay Horner, Customer Relations Manager
            • Mr. Brian Anctil, Sales Manager
            • Mr. Pablo Figueroa, Facility Manager
            • Mr. Troy Taylor, Service Manager
            • Mr. Herb Mundt, Parts Manager
            Contact Information

            Principal

            • Mr. Timothy Michael, President

            Customer Contact

            • Mr. Timothy Michael, President
            • Mr. Casey Best, Executive Manager
            • Mr. Jay Horner, Customer Relations Manager
            • Mr. Brian Anctil, Sales Manager
            • Mr. Pablo Figueroa, Facility Manager
            • Mr. Troy Taylor, Service Manager
            • Mr. Herb Mundt, Parts Manager
            Additional Contact Information

            Fax Numbers

            • (919) 834-5330
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            2020 Chevrolet Traverse was purchased on 5/11/2024 and our ****** Highlander was traded in, tags were suppose to be transferred. It is now 7/11/2004 and the paperwork has still not been submitted to the ****** I got pulled and verbally warned because the tag on this vehicle is not valid. In addition to this....our salesman verbally told us he could not include the weather tech mats into the deal but that he would quote, "see to it we would have them." He suggested he would wait for a trade in and get them or buy them himself if there were none available within 1 month. He is now no longer with the dealership per ****** the sales manager and he (******) advised we would need to take that up with the salesman who is no longer there.
            Read More
            Read 24 More Complaints

            Customer Reviews

            12 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joshua B

            04/13/2024

            Bad business sold us a car on March 2 2024 and want it back been a month with new car never got registration on car from dealer was told we would receive it ,not only that but now they want car back how you sign papers and give a car for a trade in for a month to go by and then tell us we have to give car back so much more on this topic but not enough characters to sum it up dealer did us dirty from finance **** to managers even the seller of the car we delt with will never get my business again nor will a recommend them to anyone I'm in the car and part world and this was bad business on them trying to say it's our fault no sir it's yalls .....
            Read 11 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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