ComplaintsforGoldfish Swim School
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Complaint Details
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Initial Complaint
03/09/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I signed up my daughter at the Swim school in *********** for 2 weekly lessons. I had to cancel her classes for the month of Feb2023 as she was sick with throat and ear infection and I received 8 makeup tokens for Feb 2023. I talked to the school operator that i was moving out of state so I had to give 30 days notice to stop the classes on 3/30/2023. He assured me that i would be able to use up the tokens until the 3/30/2023. As soon as I dropped the enrollment, I lost all the 8 class tokens and also had to pay 205 $$ for Feb2023 and now I cant schedule any classes anymore. I'd liek to request a refund or ability to use 8 toke from Feb and 8 from March 2023.Regards ************************* daughter name- *************
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Contact Information
14460 Falls of Neuse Rd Suite 107
Wake Forest, NC 27614
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.