Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Communication Devices

Business Express, Inc.

Reviews

Customer Review Ratings

4.56/5 stars

Average of 9 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRussell S

    Date: 03/28/2025

    5 stars
    I recently used Business Express, Inc. for tech support related to printer and router issues. From start to finish, the experience was outstanding. The technician was prompt, knowledgeable, and very professional. They quickly identified the issues with my devices and explained clearly what needed to be done. Both my printer and router were fixed efficiently, and they've been running perfectly since the repair.I'm impressed with their excellent customer service and technical expertise. I highly recommend Business Express, Inc. to anyone needing reliable printer and router support.
  • Review fromTiffany B

    Date: 03/28/2025

    5 stars
    I've been using this tech center for the last 5 years ever since I have had issues with my HP Printer back in 2020. I can't say enough about **** who has been with this company, and has helped me with many issues with my PC. As a 68 year old, sometimes it is hard to navigate through things, but this company has been there every step of the way.
  • Review fromLandlords G

    Date: 06/26/2024

    5 stars
    My customer experience with ********************** Tech Support is among the very best I have had anywhere over the years. Their pricing is great, but the service is even better. Courteous. Swift. Competent. Very happy with product and service, The support for any issue is great and the people are nice. Thank you for support.
  • Review fromJonas L

    Date: 05/08/2024

    5 stars
    I`ve been shopping with Business Express Tech Support for years...and I have never ever had any reason to fault them in any way....They are second to none for customer service....quality of their extensive range of goods.....It's very straightforward service. Easy to pay ,ok with tracking, fast delivery!!!.... I can`t praise them highly enough!!! Thank you Business Express Tech Support for many years of fabulous shopping!!
  • Review fromTimothy B

    Date: 04/17/2024

    5 stars
    I wanted to take a moment to express my sincere gratitude for the exceptional support I received from your online services.I was directed to Business express team through a random online website where they mention they are 3rd party support team, Initially, I was hesitant to seek online support, unsure of its effectiveness. However, I took a leap of faith and reached out to your team through the online website, and I must say, it was a decision I don't regret.Your team, especially *****, patiently tackled all the issues I encountered with my computer. From troubleshooting technical glitches to assisting with data transfer between my old and new computer, your expertise and professionalism were truly remarkable. Additionally, your assistance in setting up my printer and other devices online during my relocations was immensely helpful.As someone who isn't tech-savvy, I deeply appreciate how your team never exhibited any irritation and always listened to my concerns attentively. *****, in particular, stood out for his sincere and careful approach in addressing all my issues.Even when I was traveling, your team went above and beyond to help me, guiding me through the necessary steps to ensure I could continue my work without any interruptions. Thankyou BUSINESS EXPRESS and team
  • Review fromBeverly L

    Date: 04/11/2024

    5 stars
    *********** are super!!!Always do a good job.We are vey happy with their work
  • Review fromSybil S

    Date: 04/11/2024

    5 stars
    I recently contacted Business Express to help me with some issues I was having with my printer and computer. I was very impressed with the level of service I received from this company, and I wanted to take a moment to express my gratitude.In particular, I had the pleasure of working with *****, who did an excellent job of diagnosing and resolving my technical issues with multiple devices. He was incredibly patient and knowledgeable, and I really appreciated the time he took to explain everything to me in a way that was easy to understand. Not only was ***** great at fixing my technical problems, but he was also a pleasure to work with. His customer service skills were top-notch, and he made the whole process stress-free and enjoyable.Overall, I was thoroughly impressed with the quality of service I received from Business Express, and I would highly recommend them to anyone in need of assistance with their computer or printer. Thank you so much for your help, and a special shout-out to ***** for his outstanding work!
  • Review fromGeo L

    Date: 04/11/2024

    5 stars
    **** has always been up from and honest with me, even when he was wrong about something. I will take my business to this kind of integrity.Thank you sirs!!
  • Review fromArdis E

    Date: 01/19/2023

    1 star
    I contacted Business Express in 1/22. They sold me a 5 yr contract to service my computer including firewall,support, drivers and clean up and charged me $587.80. In 1/23 I phoned them to do a clean up and I was told I now had a different problem, ***** people are using our IP address. I told tech that I had already paid for this service and I was told this is different and not included. He said because I hadn't asked for a clean up every 2 months that this wouldn't be covered. I told him I would check with our Internet supplier. When I told them what Business Express had told me, she immediately said this is a SCAM. She told me I shouldn't be paying them for anything. They are fraudulent. They don't deserve even 1 star.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.