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          Find a Location

          StarNews Media has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • StarNews Media

              PO Box 840 Wilmington, NC 28402-0840

            • StarNews Media

              115 N 3rd St STE 400 Wilmington, NC 28401-4086

            Business ProfileStarNews Media

            Newspaper
            Multi Location Business

            Contact Information

            PO Box 840

            Wilmington, NC 28402-0840

            Visit Website
            (910) 343-2000

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 157

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers local newspaper published daily.

            Business Details

            This is a multi-location business.

            Find a Location

            StarNews Media has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • StarNews Media

                PO Box 840 Wilmington, NC 28402-0840

              • StarNews Media

                115 N 3rd St STE 400 Wilmington, NC 28401-4086

              Location of This Business
              PO Box 840, Wilmington, NC 28402-0840
              BBB File Opened:
              1/3/1997
              Years in Business:
              157
              Business Started:
              1/1/1867
              Alternate Business Name
              • Lakeland Ledger Publishing Company
              • Star-News
              Business Management
              • Jennifer Eichorn, Customer Relations Manager
              Contact Information

              Principal

              • Mike Distelhorst, Publisher

              Customer Contact

              • Mr. Bob Gruber, Publisher
              • Ms. Leeanne Milks
              • Mr. Robert Gruber, Publisher
              • Mike Distelhorst, Publisher
              • Jennifer Eichorn, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (910) 343-2265
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/14/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Horrible delivery service for the last six months- worse in the last two months. As star news promised with my subscription, they have failed to meet their obligation as I have had no paper delivery on August 4 6/***********************************, 31st and September 3 sixth seventh and 14th. This is in spite of for the last two months spending more than 24 hours of my time Either reporting the issue or on the chat room or emailing the editor. Nothing has changed nothing that is promised every time that the issue will be resolved has come to fruition! You can never talk to a person in real time I have star news on speed dial along with the chat room. Im a reasonable person and have made multiple attempts to have this problem rectified and I am pretty much at my **** end and dont wont know where else to turn. I see multiple similar complaints to ***** NewsWhat to do?
              Read More
              Read 9 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gabriel B.

              10/23/2023

              I paid a year in advance .Only get 2-3 papers a week. Have called several times & get the same answer saying this will be corrected for over 2 months now. Sunday is the worst day but they always have it at ****** &Noble
              Read 1 More Customer Review

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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