Business ProfileforUniversity Dental Associates

On 8/18/22 I went to UDA (contracted w/UHC) with a loose crown. Dr. ****** pulled the crown off so that I was missing a tooth. I was told I needed a bridge. On 9/6 root was extracted and I was fitted for my temporary flipper tooth (D5820) until I could get a bridge. UDA Billed UHC for a partial denture (D5284) instead. A pre-treatment estimate was approved showing $1176 would be allowed and I would be responsible for $588. Despite this I was forced to pay $2179.10 on 10/12 when I was prepped for the bridge. On 1025 I received my EOB showing UHC had denied to provider liability so I had no liability. I called UHC to have the claim reconsidered knowing I had coverage and UDA should be paid. On 11/1 I called UDA to check that the claim was being resolved and was instead told I had to pay 747.90 at my appt the next day or I wouldn't receive my permanent bridge. I advised I would be there and pay. I arrived on time for my 8 am appt and pd the balance. I was then told they cancelled my appt and I would have to be worked in, which took about an hour. UHC paid the provider the $588 they were advised they would be due and the EOB shows I was only liable for $588. I have called UDA multiple times to get my refund and they refuse to give it to me and won't return my calls. They don't agree with UHC reimbursement which is a matter between them and UHC and I should be refunded the amount I was overcharged. They now have $3515 in payment for a service UHC said they should only receive $1176. Dr. ****** texted my cellphone on 11/29 @ 5 pm from his personal cell to advise my insurance doesn't cover the bridge I receive. This is not true. My comprehensive coverage pays 50% for a bridge. I believe UDA incorrect billing of the temporary tooth and inappropriate records submitted to support the service is the reason UHC paid what they did. Again, this is between UHC and UDA as my EOB clearly shows I only owe $588. Please help me to get this refund I am due.